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ICT Engineer
2018-02-23 14:26:48| Space-careers.com Jobs RSS
Serco is a specialist at delivering vital services on behalf of European, National and Local Governments. Serco Europe employs a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK. Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. Package description Full details on application. Relocation assistance provided if applicable. Main responsibilities For our activities in ESTEC, we are currently looking for a ICT Engineer. Reporting to the Corporate Business Process Manager, the ICT Engineer is responsible for optimal selection of ICT suppliers and ICT products to ensure the best usage of resources and technology for the Agency.The postholder will carry out the following specific duties Overseeing ICT market trends with focus on IT Infrastructure providers for Computer Hardware, Software and networking products. Analysis and assessment if trends in the ICT market, build and maintain relationship with ICT market leaders to understand and report on innovative technology to the management. Monitoring the product line up and future product roadmaps of exiting ICT suppliers for the agency. Analyze and utilize for the agency the competitive developments of key ICT vendors in market. Engage in regular meetings with ICT vendors and suppliers for price negotiations. Issue Request for Quotations and Tenders to test the ICT market and select the optimal suppliers for the agency. Participate in Tender evaluation to support the board while selection of suppliers. Manage processes and tasks relevant to the projectsactivities, ensuring deliverance within restrictive timescales and in line with the IT Departments business model. Perform business and technical analysis for potential Customer needs. Produce requirements and project documentation in close liaison with the Customer and in line with the IT Departments QMS and project management procedures. Propose and present technical and architectural propositions. Prepare and present project management plans, Statements of Work, and other relevant documents. Fully analyse service providerspartner solution proposals in terms of best practice,technical quality, technical and architectural proposition, and financial cost effectiveness. Ensure that 3rd party suppliersservice providers deliver within contract terms, through effective management, planning, communications and maintenance of SLAsKPIs. Maintain a close liaison with service providerspartners for delivery, regularly communicating status and progress throughout the projects. Plan for and manage handover to operations, in line with project delivery plans. Plan, control and report financial aspects related to projects. Actively participate in contract negotiations, tenders and audit related activities. Liaise with ESA Administrational staff in FinanceContractsProcurementHR for work related aspects. Work with teamIT Department members on joint Customer and Corporate infrastructure related activitiesprojects. Perform technical activities related to Launch Campaigns. Provide Technical IT support to Customer, Corporate and Industry based projectactivities. Ideal candidate The successful candidate will bring a university degree Msc Engineering from a recognised Institute of secondary studiesUniversity,ecol suprieure,etc or equivalent and minimum 10 years of of relevant professional working experience with ICT vendors. Additionally, the person requires Deep knowledge of the ICT market, with specific focus on IT Infrastructure products like PC, Laptops, Servers, Workplace related Software Understanding of Enterprise grade ICT products An aptitude for effective communication and collaboration in an international and challenging environment Proven negotiation skills Knowledge of SAP is considered an asset. Moreover, applicants should have Expert knowledge and profound experience in technical and business process analysis Proven technical knowledge of bespokecommercialESA systems and applications, productivity tools, hardware platforms and tools, virtualisedcloud environments, networkcommunication environments, diverse IT infrastructures, IT security principles Proven project management and organisation skills, including monitoring time and expenditures Experience with ESAs administrative processes within FinanceContractsProcurementHR Fluent in English, with excellent written and verbal communication skills Position. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About the company Serco Services GmbH, part of the Serco group, A FTSE250, Multinational Service Provider with over 50,000 employees worldwide. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, where we are the largest onsite service provider with ca. 300 staff. What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.
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