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Lead Management Specialist
2019-10-15 12:17:10| Space-careers.com Jobs RSS
About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Lead Management Specialist Mexico Mexico City You will be responsible for the nurturing of new contacts prospects through to customer acquisition and manage the first contact after an inquiry, followed by qualifying leads, and managing the handoff to the sales organization. Once leads are passed on to sales, you will continually monitor the progress of leads and report on Return on Investment for the entire SES Marketing and Communications team. The ideal candidate will be tenacious, results driven and at ease when building rapport. The role requires an energetic, outgoing, collaborative and wellspoken individual who is comfortable connecting and conversing with a wide range of prospective customers from technical experts to Clevel executives who might be based anywhere in the world. Success requires a sense of urgency as well as a keen understanding that fewer highquality leads are more value to our sales team than many lowquality leads. KEY RESULT AREAS Develop into a subject matter expert for lead management capabilities within the CRM and a key contact for process questions Be first point of contact and responsible for qualifying all inbound sales lead requests for the entire organisation Qualify inbound sales requests to see if they are sales ready or need to be placed in a nurture campaign Research each lead to provide feedback to help build future marketing strategy Source new leads and qualify for our major marketing events Work closely with our sales team to continually improve the lead qualification process Support the Marketing and Communications Operations team by overseeing the Live Chat and lead generation vendors Responsible for the setup of a globally consistent lead scoring practice within the lead gen tool to enable higher conversions of quality leads QUALIFICATIONS EXPERIENCE Computer literate with MS Office product suite Word, Excel, PowerPoint and quick learner ot IT tools, like the CRM system Fluent in English and Spanish, ideally read and write basic Portuguese Able to coordinate and contribute to multiple projects simultaneously to deliver results Excellent communication skills acquired within in a multicultural, multinational environment At ease in building relationships at all levels Must be willing to travel internationally Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal OpportunityAffirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations ITAR and the Export Administration Regulations EAR, andor other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a protected individual as defined by 8 U.S.C. 1324ba3, or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. For more information on SES, click here. Apply HERE
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management specialist
Category:Transportation and Logistics
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