je.st
news
Tag: watson
Through the Looking Glass Watson
2013-05-29 14:00:00| TechNewsWorld
I was recently discussing Watson -- the IBM super silicon brain that won Jeopardy! -- with a reporter writing an article. Around the same time, I was also looking into Google Glass, the wearable computer that enables people to record what they see and to see what they're recording through a teeny tiny screen mounted on a frame over their eyebrows.
IBM launches Watson customer service smart bot
2013-05-22 13:34:12| InfoWorld: Top News
Yoking cognitive computing with customer service, IBM has launched a system that can reference large amounts of unstructured data to help companies better field customer phone calls. The IBM Watson Engagement Advisor uses IBM's Watson, the artificial intelligence software the company developed to compete on the Jeopardy game show two years ago.
Tags: service
customer
customer service
smart
IBM Watson Gets Call Center Job
2013-05-22 11:06:00| TechWeb
IBM Watson Engagement Advisor advises service reps or "talks" directly to customers to improve the service experience.
IBM Suits Up Watson to Tackle Thorny Customer Service Problems
2013-05-22 01:01:00| TechNewsWorld
IBM on Tuesday announced that it will offer Watson -- its artificial intelligence software package that won the Jeopardy game show -- as a customer service solution called Watson Engagement Advisor, a cognitive computing assistant that rapidly learns, adapts and understands a company's data.
Tags: service
customer
problems
ibm
Ireland Welcomes Watson Pharmaceuticals, an American Success
2013-05-21 12:54:17| Biotech - Topix.net
Watson Pharmaceuticals , founded by a Taiwanese immigrant in the early 1980s and now a rival to generic drug giants Teva Pharmaceuticals On Monday, Watson capped its intercontinental move when the company announced a $8.5 billion deal to buy Dublin-based- Warner Chilcott .
Tags: american
success
ireland
watson
Sites : [11] [12] [13] [14] [15] [16] [17] [18] [19] [20] [21] [22] [23] [24] next »