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In response to: Florist Complaints make BBB Top Ten List
2017-06-19 12:00:35| Real Florist Blog - Last comments
I need Help Now! Teleflora are try to hold our shop Hostage. My Mom, & I bought a shop in Soddy Daisy on Dec 1, 2005, We where told by the previous own to sign the Teleflora contract that we had to have it ! We had it for about 2 weeks into the buisness we relized we were not making any money they were making all the money, & We were only patting their pocket. We called the Telefora offices in CA to ask how to drop their services, and we told that we had to send them a written letter saying that we did not wish to have their srvice any longer witch was done, and sent registered to their corperate headquarters. Now Telefloral is telling us that we owe them over $1300.00 for prducts and services we told them we did not want and sent back to them via UPS. They have continualy called our shop, and herassed use over the phone repetedly. They have sent bills stating that they will take us off their sevice if we do not pay what they are asking, & will sue our buisness for nonpayment. We have all of our paper work on this insedent sence it started, & we have not recieved any money from The Teleflora people, yet we have sent them money for Buy one get one free containers that we ordered, and a check for somthing else. We did turn this over to our lawyer, as we found out we are unable to bring them into the state of Tennessee because of a clause in their contract that says that we would have to go to California to file lawsuits against the company. They have never sent out a Rep. for the company to our shop to even explain anything about the service, Nor Have they even signed their end of the contract. They also have some very rude, & nasty people working for them. when you call to talk to someone about the service, it is like trying to turn of AOL they get smart with you about trying to leave the service, and their suppervisors are not any help either. Can someone Please tell me how to get this people off of use. Our lawyer says he can't do anything to get them to A TN Court and our hands are tied. I need HEEEEELP. IF any one knows of a law that can bring them to TN or anything that can get use out of this crazy mess please call us at 423-332-7076 OR Fax it to use at 423-332- 5049 or Call toll free at 1-800-397-0054. Thanks Tammy L. Hanson All about flowers & gifts Soddy Daisy, TN
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Category:Consumer Goods and Services