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Salesforce Software makes manufacturers customer-centric.

2015-04-17 14:31:07| Industrial Newsroom - All News for Today

Built on Salesforce 1 Platform, Service Excellence Solution helps manufacturers manage their customers' experience after point-of-sale, with special emphasis on customer service, field service, self-service, and connected product functions. Users can manage all customer interactions with Salesforce Service Cloud, develop online communities for distributors and customers, and manage work orders. By integrating ERP information into Salesforce Platform, users get 360° view of customer.

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Category:Industrial Goods and Services

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