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Home › Upcoming Salesforce.com CRM release focuses on Chatter, customer service

 

Upcoming Salesforce.com CRM release focuses on Chatter, customer service

2013-08-26 19:25:36| InfoWorld: Top News

Salesforce.com's next CRM (customer relationship management) software release will contain a slew of new features, with many focused on the Chatter collaboration and messaging tool as well as customer service, according to a set of official release notes. Many new features associated with Chatter concern usability and access to the system. For example, now iOS device users will be able to launch Chatter Mobile from their Salesforce.com email.

Tags: service customer release upcoming

Category:Information Technology

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