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Microsoft continues global CRM expansion in battle against Salesforce.com

2014-08-04 20:28:07| InfoWorld: Top News

Microsoft has expanded the availability of its cloud CRM software into 17 additional countries in a move sure to step up its rivalry with Salesforce.com. The move brings Dynamics CRM Online to new places in South America, the Caribbean, Asia, the Middle East, Africa and Europe.

Tags: global microsoft continues battle

 

Microsoft to strike back at Salesforce.com with CRM cloud for government

2014-07-09 20:51:58| InfoWorld: Top News

Microsoft is continuing its dogfight with Salesforce.com in the customer relationship management software market with a new Dynamics CRM Online cloud service for U.S. government agencies. The service is expected to be available early next year. It will be compliant with FedRAMP (Federal Risk and Authorization Management Program) security standards, according to an official Microsoft blog post on Wednesday.

Tags: back government microsoft strike

 
 

Retail Software optimizes CRM approach and reach.

2014-07-07 14:30:40| Industrial Newsroom - All News for Today

Salesforce1 for Retail lets retailers leverage Mobile Clienteling and Salesforce Communities for Retail to build 1:1 relationships with shoppers anytime, anywhere, and on any device to enhance their experience. Functionality helps retailers get to know their customers – understanding their shopping preferences, location, purchase history, social profile, and personal information – to personalize every aspect of shopper's experience, whether in store, on website, or through mobile app. This story is related to the following:Sales Force Automation Software | Retail Software | Customer Relationship Management (CRM) Software

Tags: software approach reach retail

 

CRM Mobile Portal Offers Vehicle, Drivers License, & Photo ID Scanner

2014-06-19 21:58:15| AutomotiveDigest.com - Automotive Industry News

The Article CRM Mobile Portal Offers Vehicle, Drivers License, & Photo ID Scanner appeared first on Automotive Digest.

Tags: photo offers mobile license

 

Salesforce.com CRM update focuses on flexibility and mobility

2014-06-10 19:32:49| InfoWorld: Top News

Now 15 years old and counting, Salesforce.com's CRM application gained maturity long ago, but as the upcoming Summer '14 release shows, the company is still adding hundreds of enhancements and tweaks to it multiple times per year. Increased flexibility is one theme of Summer '14, judging from details in release notes posted at Salesforce.com's website.

Tags: update flexibility focuses mobility

 

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