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SAP Financials Support Officer

2016-03-02 13:10:39| Space-careers.com Jobs RSS

Serco is a FTSE 250 international service company that improves the quality and efficiency of essential services that matter to millions of people around the world. The work we do for national and local governments involves us in the most important areas of public services, including science and defence. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies. With over 1500 staff in the space business covering a wide spectrum of experience and skills, we convey best practice, expertise and innovation in our business. For our activities in EUMETSAT, we are currently looking for a SAP Financials Support Officer. Tasks and Responsibilities As SAP Financials Support Officer you will be responsible for the following tasks Support daytoday operation of the EUMETSAT SAP System with emphasis on SAP Financials related topics by Providing SAP application support to EUMETSAT endusers in the use of the SAP ERP and BI Reporting system. This comprises navigation, functional support, particularly in the Financials area and also ESS and workflows functional support Providing root cause analysis and reporting for end user requests and problems reported for example via IT Service desk, also in cooperation with Key users and SAP expert Consultants, user error, client setup, SAP Bugs, Customisation errors, missing authorisations etc., plus incident resolution in case of direct enduser support Triggering problem bugs resolution and communication of all details necessary for effective resolution by SAP expert consulting or SAP global support, including timely followup. Support the implementation of enhancements in the Financials Area by Gathering, eliciting and documenting user requirements Documenting system requirements and issuing service requests for SAP enhancements Cooperating with SAP expert consultants and SAP ERP Engineering and Maintenance Manager for providing agreed enhancement functionality, conducting verification testing, supporting implementations, rollouts and similar activities in a continuous improvement environment and providing respective feedback Conducting verification testing for system changes system prior to user acceptance validation Coordination of system change documentation, ensuring uptodate and accurate system documentation Providing uptodate tracking, documentation and status in respective tracking tools for problem resolution bugs and also support enhancements Coordinating and supporting Key Users validation testing and roll out of enhancements to the end users. Facilitate and coordinate the SAP system change management process with emphasis on SAP Financials. The role is instrumental in helping to control the SAP Change Management Process and includes the following tasks, as a minimum Continuous and uptodate monitoring followup, tracking and documentation of bugs and enhancement until closure Continuous and uptodate monitoring followup of the system transport requests provided for system changes Initiating and coordinating the system change management process by providing and collecting change details and creating issuing the related change management forms for the changes to the system functionality Identifying testing, documentation, training materials, etc. that may be affected by system changes and following up the implementation of the required changes in a timely manner. Support enduser related and processrelated documentation and trainings with special emphasis on SAP Financials by Highlighting end user training needs in the area of SAP Financials Coordinating SAP Financials related end user training initiated via the SAP Key User Group, direct requests or as a result of Service Desk action, including training reports and training material Coordinating and followingup changes to enduser documentation, process documentation, test documentation etc. Providing ad hoc and scheduled end user training in cooperation with the SAP Key User Group or as part of the EUMETSAT induction programme. Requirements Essentials You should have the following skills and experience Knowledge experience in accounting principles and SAP Financial concepts in areas such as GL accounting, AP, AR, Asset Management, Cash Management, Travel Management and integration to budgeting, procurement and sales processes, ideally including public sector management Basic working knowledge of SAP Financials system configuration, setup and SAP system change processes Proven experience in providing SAP Financials enduser support, and being proficient in using the SAP ERP system, preferably the SAP ERP Financials Experience of working in a SAP Support Team, preferably in a public sector organisation comparable to EUMETSAT, with involvement in a continuous improvement process Prior experience in coordinating tasks between a high number of internal and external people, such as bug followup, training coordination and documentation followup Experience in providing end user training in the areas of SAP navigation, workflow and ESS on SAP portal Basic understanding of SAP workflow concept and models and the ability to review and trace workflow logs and errors Basic understanding of SAP reporting concept, preferably with SAP Business Intelligence Working knowledge of employee selfservice functionalities such as shopping cart and goods service receipt, absence and time management, employee data maintenance, payroll slip, training requests Proficiency in use of Microsoft Office Tools, especially Microsoft Word and Excel. The official languages of EUMETSAT are English and French. The working language for the position is English and therefore you must be able to work effectively in this language. Desirables In addition to the above, the following will be considered as advantageous Basic understanding of SAP Public Sector Management Funds Management and SAP CO PS Knowledge of incident and change management fundamentals and principles, preferably having used processes conforming to the ITIL standard for IT Service Management. You should have customer focus and service orientation as well as highly effective interpersonal skills in dealing with demanding customers. Since the job requires active support and communication, you should also have the ability To communicate effectively verbally and in writing To prioritise, plan, and resolve conflicts To consistently meet deadlines To provide reliable results To manage multiple assignments, and To work in a team environment. Application procedure Important All applicants must hold a current valid work permit for Germany or be EU nationals. Important Due to the high interest these roles generate, Serco reserves the right to commence, alter or conclude the recruitment process prior to the closing date. If shortlisted, a recruiter will contact you directly. You can also login at any time to apply to additional positions. Data Protection By submitting a job application you agree to the storage of any personal data provided by you directly or collected from generally accessible sources in particular professional and other social media throughout the entire application process CV, references, letter of application, interviews as applicable. To facilitate subsequent contact for professional purposes only, you agree to your data being saved after the application process has ended. You may revoke your consent to this agreement at any time. The same shall also apply if you are contacted by SERCO GROUP regarding vacancies that match your existing profile. If you are interested in this vacancy, and think you have the skills and experience required, please apply via the relevant link available in Serco Europes Careers Hub httpscareershub.serco.eu If you have any question regarding this position please email space.careersserco.com Position SAP Financials Support Officer Reference G016EUM195 Application closing date 07042016 Start date as from 042016 For additional information about Serco Group please consult our website www.serco.com For additional information about Serco Europe please consult our website httpswww.serco.eu For additional information about EUMETSAT, please consult httpwww.eumetsat.int

Tags: support officer financials sap

EndUser and Administrative SAP Consultant

2016-03-01 20:07:29| Space-careers.com Jobs RSS

We are looking to further enhance our team by adding a EndUser and Administrative SAP Consultant You will be based initially for 1 year at our clients headquarters in Darmstadt, Germany. Extension of a further 3 years may be possible. In this large European Agency you will find an excellent and modern working environment with challenging tasks and responsibilities. Your Tasks Include It is foreseen, that the tasks of the Key person will include, as a minimum To support daytoday operation of the Clients SAP System with emphasis on SAP Financials related topics by Providing SAP application support to endusers in the use of the SAP ERP and BI Reporting system. This comprises navigation, functional support, particularly in the Financials area and also ESS and workflows functional support. Providing root cause analysis and reporting for end user requests and problems reported for example via IT Service desk, also in cooperation with Key users and SAP expert Consultants, user error, client setup, SAP Bugs, Customization errors, missing authorizations etc., plus incident resolution in case of direct enduser support, Triggering problem bugs resolution and communication of all details necessary for effective resolution by SAP expert consulting or SAP global support, including timely followup To support the implementation of enhancements in the Financials Area by Gathering, eliciting and documenting user requirements, Documenting system requirements and issuing service requests for SAP enhancements Cooperating with SAP expert consultants and SAP ERP Engineering and Maintenance Manager for providing agreed enhancement functionality, conducting verification testing, supporting implementations, rollouts and similar activities in a continuous improvement environment and providing respective feedback Conducting verification testing for system changes system prior to user acceptance validation Coordination of system change documentation, ensuring uptodate and accurate system documentation. Providing uptodate tracking, documentation and status in respective tracking tool s for problem resolution bugs and also supportenhancements. Coordinating and supporting Key Users validation testing and roll out of enhancements to the end users To facilitate and coordinate the SAP system change management process with emphasis on SAP Financials. The role is instrumental in helping to control the SAP Change Management Process and includes the following tasks, as a minimum Continuous and uptodate monitoringfollowup, tracking and documentation of bugs and enhancement until closure. Continuous and uptodate monitoringfollowup of the system transport requests provided for system changes Initiating and coordinating the system change management process by providing and collecting change details and creatingissuing the related change management forms for the changes to the system functionality, Identifying testing, documentation, training materials, etc. that may be affected by system changes and following up the implementation of the required changes in a timely manner. To support enduser related and processrelated documentation and trainings with special emphasis on SAP Financials by Highlighting end user training needs in the area of SAP Financials Coordinating SAP Financials related end user training initiated via the SAP Key User Group, direct requests or as a result of Service Desk action, including training reports and training material Coordinating and followingup changes to enduser documentation, process documentation, test documentation etc. Providing ad hoc and scheduled end user training in cooperation with the SAP Key User Group or as part of the Clients induction programme. It is not expected from the Key person to provide SAP consulting support in areas where high degree of specialization is expected. On the other hand it is expected that the Key person is sufficiently knowledgeable in various SAP Areas with emphasis on all Financials, to be able to cooperate effectively with the SAP expert consultants and SAP key users and end users. In addition the Key person is to act as backup to other SAP Support Team members in the area of SAP HR and Logistics. Your Profile The consultant is expected to have the following skills and experience Knowledgeexperience in accounting principles and SAP Financial concepts in areas such as GL accounting, AP, AR, Asset Management, Cash Management, Travel Management and integration to budgeting, procurement and sales processes, ideally including public sector management Basic working knowledge of SAP Financials system configuration, setup and SAP system change processes Proven experience in providing SAP Financials enduser support, and being proficient in using the SAP ERP system, preferably the SAP ERP Financials, Experience of working in a SAP Support Team, preferably in a public sector organization, with involvement in a continuous improvement process. Prior experience in coordinating tasks between a high number of internal and external people, such as bug followup, training coordination and documentation followup Experience in providing end user training in the areas of SAP navigation, workflow and ESS on SAP portal. Basic understanding of SAP workflow concept and models and the ability to review and trace workflow logs and errors. Basic understanding of SAP reporting concept, preferably with SAP Business Intelligence, Working knowledge of employee self service functionalities such as shopping cart and goodsservice receipt, absence and time management, employee data maintenance, payroll slip, training requests Proficiency in use of Microsoft Office Tools, especially Microsoft Word and Excel. In addition to the above, the following will be considered as advantageous Basic understanding of SAP Public Sector ManagementFunds Management and SAP COPS. Knowledge of incident and change management fundamentals and principles, preferably having used processes conforming to the ITIL standard for IT Service Management. The Key person shall have customer focus and service orientation as well as highly effective interpersonal skills in dealing with demanding customers. Since the job requires active support and communication, heshe shall also have the ability To communicate effectively verbally and in writing To prioritize, plan, and resolve conflicts To consistently meet deadlines To provide reliable results To manage multiple assignments, and To work in a team environment. The official languages are English and French. The working language for the position is English and therefore the Key person must be able to work effectively in this language. REFERENCE 16212174 LOCATION Darmstadt, Germany CONTACT recruitmoltek.net CLOSING DATE 11th April 2016 MOLTEK has been serving the space and aerospace industries since 1995, providing international consultancy services for a wide variety of clients from private and public corporations to national and international authorities and agencies.

Tags: administrative consultant sap enduser

Information Systems Engineer SAP Expert

2016-03-01 12:07:21| Space-careers.com Jobs RSS

Vitrociset Belgium is looking for a candidate with the profile described below to deploy in ESTEC Please submit applications not later than 2332016 by EMAIL to Mr. Massimiliano Mazza, Head of Engineering services Satellite Operations M.Mazzavitrocisetbelgium.com cc. jobsvitrocisetbelgium.com Specific Tasks o Primarily responsible for handling business requirements to SAP functionalities, following up and validating the implementation of the IT Solutions o Definition, implementation and monitoring of cost management business processes, ensuring all integration aspects Financial, Budgeting, programsprojects and procurement o Implementation of tailored functionalities for cost management, financial and budgeting outturn purposes o Definition and creation of financial reports ensuring information consistency and accuracy o Preparation and enhancements of customized reports for the Agency and external stakeholders e.g. financial statements, segment report, georeturn, commitment ceiling availabilityforecast, cost report o Contribute to the monthly and yearend closure, including allocation of recharges, distribution and assessment cycles, calculation of rates, and other operations actions o Business process improvement capabilities to diagnose, analyze and solve issues o Responsible for any enhancements from writing Change requests to their final implementation, including testing and validation o Preparing and giving endusers training materials, guidelines and working instructions o Making sure the system reacts in the manner according to the constraints of the requested use case o Taking care that corporate legacy system is usable, performing appropriately and that the business flow is complete and correct o Assistance to the technical staff by testing the behavior of corporate application system e.g. User Acceptance Tests NoneRegression Tests o Contributing to the analysis and rollout of future evolution of the cost accounting model on the basis of appropriate simulations and best practices within the Public Sector environment o Adhoc actions such as reorganization SAP implementation o Ensure the knowledge transfer to Cost Accounting team. Specific Competence Requirements o A minimum of 10 years experience in SAP Finance modules, with knowledge of the Public Sector Financial Modules o Applicants for these positions shall have a university degree in the area of Finance and possess certifications in SAP financial modules o Experience with SAP queries and Reporting Tools Report Painter Report Writer o Strong knowledge of MS office tools and in particular Excel o Very good knowledge of CO, FM FI module o The candidate needs to have experience within multicultural and international environments o Good management and communication skills o Strong problem solving and result driven approach. As a distinct asset will be considered the following qualifications o Experience with public sector SAP implementation and support projects o Knowledge of IPSAS rules o Familiarity with ESA ERP tools and working environment o Experience with SAP queries and Reporting Tools Report Painter Report Writer o Strong knowledge of MS office tools and in particular Excel o Very good knowledge of CO, FM FI module will be a distinctive asset.

Tags: information systems expert information systems