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Tag: service customers
Netflix streaming customers experiencing service outage
2013-06-06 05:56:44| CNET News.com
Service disruption is affecting subscribers in North and South America. [Read more]
Tags: service
customers
experiencing
streaming
Alabama Power Restores Service to 147,000 Customers After Severe Storms
2013-03-20 17:02:00| Transmission & Distribution World
The derecho wind event that rolled through the state Monday afternoon hit the heart of Alabama Power's service territory, bringing with it 60-80 mph winds, lightning and hail that caused outages for more than 222,000 Alabama Power customers.
Tags: service
power
customers
alabama
GMs Business Elite Program Offers Customers Extensive Service Offerings
2013-03-03 01:48:34| AutomotiveDigest.com - Automotive Industry News
General Motors has launched the Business Elite program, which will be available to commercial buyers through the GM dealer network at 469 locations nationwide and service departments are part of the offering. Business Elite is targeted to commercial customers that own one to 100 vehicles. Theyll be offered a diverse lineup of commercial vehicles [...]The Article GMs Business Elite Program Offers Customers Extensive Service Offerings appeared first on Automotive Digest.
Tags: service
business
program
offers
My Service Customers Want Discounts!
2013-01-18 16:11:24| AutomotiveDigest.com - Automotive Industry News
Dealership service managers are giving discounts to service customers and their service market share is shrinking. Giving discounts to dealership service customers is not working! In the last four years, dealers' share of the aftermarket service business has declined from over 27% to 21%. Service managers are attempting to regain lost market share by lowering prices. The facts indicate lower prices are not winning back lost customers! Are you paying your service writers on discounts given to customers? If I was an advisor and my service manager paid me to give discounts to customers, I would offer every customer I wrote up a "discount coupon!" Larry Edwards, president of Edwards & Associates Consulting, focuses specifically on Fixed Operations and wants to make dealers aware of how much it is costing in lost profits when there is no control over the use of discounts.
Tags: service
customers
discounts
service customers