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BMW and H-D Score Lowest in Consumer Reports Reliability Survey

2013-03-30 17:18:44| Automakers - Topix.net

Consumer Reports , best known for hard-hitting, take-no-prisoners, multi-brand toaster-oven comparos, has taken its first look at motorcycle reliability, and the results aren't good if you own a BMW or a Harley-Davidson. Both brands were rated less reliable than Japanese motorcycles , with about a quarter of Harley owners reporting serious problems ... (more)

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HTC One Earns Dismal iFixit Reparability Score

2013-03-29 21:34:13| PC Magazine Cell Phones Product Guide

The new HTC One made history recently when it became the first cellphone to receive a one-star reparability rating from iFixit.

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Net Promoter Score - Q4 2012

2013-03-29 14:52:00| Telecompaper Reports

Data in this research brief is based on the Telecompaper Consumer Panel, which interviews at least 2,000 respondents on a monthly basis.There is a specific questionnaire on NPS that is answered by 3,500 people each quarter. The data in the graphs has a minimum sample size of n=60. The Net Promoter Score is a customer loyalty metric. The Net Promoter Score is obtained by asking customers a single question: 'How likely is it that you would recommend our company to a friend or colleague?'.

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Instagram Activities Now Factor Into Your Klout Score

2013-03-29 02:36:31| PC Magazine Software Product Guide

Looking to boost your Klout score? You better get busy on Instagram.

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Klout looks to score points with brands

2013-03-20 22:11:10| CNET News.com

The startup launches a business dashboard to attract paying customers who want to understand the who, what, and why behind digital influence. [Read more]

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