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Time Warner to Test Internet Billing Based on Usage

2017-06-19 12:07:05| eWEEK Technology News

Time Warner Cable Inc said it is planning a trial to bill high-speed Internet subscribers based on their amount of usage rather than a flat fee, the standard industry practice.

Tags: time internet based test

 

06.04.12 -- Demon Customers, Meet The CMO Hourly Billing Machine

2017-02-08 08:29:03| drugdiscoveryonline News Articles

06/04/12 Drug Discovery Online Newsletter - Outsourced Pharma Edition

Tags: meet customers machine billing

 
 

Ofcom fines Vodafone GBP 4.6 mln after billing problems

2016-10-26 09:04:00| Telecompaper Headlines

(Telecompaper) Ofcom said Vodafone must pay a total of GBP 4.62 million for breaching consumer protection rules in a "serious and sustained" manner. The UK regulator said the imposition follows the completion of two investigations, resulting in two penalties. In the first investigation, Ofcom found that Vodafone took money from pay-as-you go customers, without providing a service in return. This occurred when the operator moved customers to a new billing service. In the second investigation, Ofcom found flaws in Vodafone's complaints handling procedure, including mis-selling and inaccurate billing.

Tags: problems gbp billing fines

 

Apple extends carrier billing to Switzerland, Taiwan, Japan

2016-08-17 02:00:00| Total Telecom industry news

Apple added Swisscom, FarEasTone, and KDDI to the list of operators offering carrier billing for iOS apps and services.

Tags: japan taiwan apple switzerland

 

Charter, TWC Not in a Rush to Fix Billing Mistakes, Report Finds

2016-06-25 03:03:11| PC Magazine Software Product Guide

Time Warner Cable and Charter often do not refund overcharges unless customers find them, a Senate probe finds.

Tags: report fix finds charter

 

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