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IT Systems Engineer

2019-12-16 15:14:00| Space-careers.com Jobs RSS

Position Reference 121 For our client, the European Space Agency based in Noordwijk, through its enduser Division of the esaIT Department, we are looking for an IT System Engineer to support Providing central esaIT unified user support services. Maintaining and sustaining the end users digital workplace capabilities across the Agency. Tasks and Activities The scope of work will include Defining and documenting user requirements Ensuring that the workplace service operates properly, interfacing workplace services supplied by the industrial service providers Supervising the day to day service providers, their service delivery and provisioning, monitoring, measuring and reporting the performance against their SLA , including related infrastructures availability, continuity, capacity, asset refresh Supervising user requests and related trends such as for incidents, problems, changes, assets Managing service catalogues and portfolios Monitoring and ensuring that the SLA, as defined in the Quality Matrix section, and the Service providers SLA are respected Handling of any workplace servicerelated exceptions and escalations Mastering the enduser functional and service aspects Reviewing and accepting the service and technical deliverables of service providers Change Management Supervising the Service configuration and implementation of resolution and related deployment planning Configuration and Release management Managing the insertion plan of any new service or its major enhancement , including the Insertion Service readiness review procedure Applying a systematic approach for continuous service improvement, covering gaps of Service providers when necessary In addition providing support to the following areas Communication Management Major Incident Highest severityPriority issue User Dissatisfaction management User Complaint management Supplier Third parties Management Management of baseline of workplace services Performance Management Measurement and Reporting Risk Management Engineering activities You will provide support esaIT for a variety of workplace services related tasks. Personal Computing devices Laptop and mobile services Backend Office services IT Service Management system and tools Skills and Experience The following skills and experience are mandatory You have at a minimum a University Degree or equivalent qualification in Information Technology domain with a solid and documented background and practise. You have at least 7 years of indepth experience are required in coordinating and supervising service delivery and provision, operations of mediumlarge size contracts. You have strong knowledge of the following ITIL standard and best practise for Service delivery and Support processes Workplace Technologies and IT Service Management tools suite Mobile applications domain and environments You have strong scripting and packaging technical skills. You possess excellent interpersonal skills with leadership qualities. You are able to maintain a good working relationships with a wide range of staff, customers and industry representatives e.g. Service providers and HWSW Vendors. CustomerEndUser orientation possibly having executed both the roles of Supplier and Customer You have knowledge and experience in as many of the following, not limited to Engineering knowledge with Windows Active Directory Azure AD Strong working experience with Group Policies Replication Topologies Azure AD DNS PKI Microsoft PowerShell Windows Server 2008R2, 2012 and 2016 Windows 10. InDepth understanding of FISMO roles, AD infrastructure and security best practices. Strong working experience with Trust Relationships and 3rd party AD Integrations. Strong network troubleshooting skills with DNS DHCP CA Certificate Authority, including packet analysis. Broad technical experience and understanding of having a multioperating system environment Windows, MacOS and iOS and Android Mobile solutions and devices Android and Mac Ios in general Working experience with Group Policies Replication Topologies Azure AD DNS PKI Microsoft PowerShell Windows Server 2008R2, 2012 and 2016 Windows 10. Telephony analogdigital and Voice over IP communication e.g. Alcatel Lucent IP telephony solutions, OXE, Open Touch, Rainbow VoIP installationsupgrades and testing e.g. Alcatel Lucent handsets CISCO and Policom video systems, Content sharing, Virtual Meeting Room, S4B, Zoom, PixIP and other video platforms IT Service management tools suites BMC and Remedy suite, Service Now suite, SAP BO, Nagios, TMART for probing, etc.. Virtual VMDesktop domains Citrix, VM Ware How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 12112019. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of CONFIDENTIAL or above. About RHEA Group RHEA Group is a leading engineering consultancy firm with demonstrated expertise in space, system and secure software solutions. We attract skilled engineers, scientists and management professionals and offer a range of exciting career paths working alongside clients such as the European Space Agency, the European GNSS Agency, EUMETSAT and NATO.

Tags: systems engineer

 

Equinor Awards Multimillion Agreements For NCS Safety, Automation Systems

2019-12-16 15:05:23| OGI

A new compensation format will help improve efficiency as Equinor awards new framework agreements for safety and automation systems with five suppliers, the company said on Dec. 16. 

Tags: systems safety awards agreements

 
 

San Francisco selects BAE Systems Series-ER for 68 transit buses for Green Bus Zones

2019-12-13 13:55:39| Green Car Congress

Tags: systems san green francisco

 

Senior Engineer, Service Assurance Systems

2019-12-13 12:13:08| Space-careers.com Jobs RSS

About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Senior Engineer, Service Assurance Systems US United States Manassas, Virginia Role Description Summary As the Senior Engineer, Service Assurance Systems, you will be responsible for the design, deployment and support of service situational awareness SSA systems and methodologies deployed in the day to day management of SES services and infrastructure. The Engineer will be expected to work closely with operational teams with the aim of improving service quality through analytics and data correlation. The Engineer will be expected to assist operators in solving complex service anomalies in the Satellite RF, IP and ground infrastructure domains with SSA systems and tools. The incumbent will be responsible for building service support methodologies and systems fit for SES future operations. The incumbent will be required to build and manage service support and reporting systems that contain a high degree of intelligence and autonomy. Primary Responsibilities Key Result Areas Ensure that Global Services monitoring and reporting systems are highly available, accurate and fit for purpose Work closely with partners in the OSS and BSS domains in the definition and implementation of data interfaces to operations support systems Capture and process monitoring and SSA requirements from operations teams Work closely with internal and external stakeholders to ensure timely delivery of new systems, software and services Provide 247 engineering support to SES operations teams on call basis Drive service and infrastructure data analytics capabilities across the group Identify and implement systems to increase level of automation in daily operations Ensure SES management and monitoring systems are kept up to date and fit for purpose Build and maintain strong relationships with key stakeholders in the service delivery process Plan, coordinate and execute maintenance and configuration change activities Provide technical support to internalexternal customers when required Coordinate andor perform system administration duties when required Build and maintain strong relationships with SES IT and the Digital Transformation Office DTO Support the rollout of SES data backbone and data lake architectures Perform platform management and troubleshooting as required Competencies Leadership Innovative Teamwork Global cultural awareness Oral and written communication Problem solving Selfmotivated Analytical High degree of operational awareness Qualification Experience Bachelors degree in IT, Telecommunications, or related field required education can be substituted for experience 1015 years of experience in the satellite or telecommunications industry required Advanced knowledge of application interface protocols SQL, XML, REST, SNMP etc. required Advanced knowledge of Linux operating systems remote management SSH required Advanced knowledge VSATIP Trunking platforms and networks required Moderate knowledge of Information Technology, Communications Systems, IP networks or the broadcast video environment preferred Moderate knowledge of data orchestration systems such as Splunk andor Data Miner preferred Moderate knowledge of HTS and HTS NG architectures preferred Project management certification andor demonstrable experience preferred Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know For more information on SES, click here. SES is an Equal Opportunity Employer and welcomes diversity! Apply HERE

Tags: service systems senior assurance

 

Engineer, Software Systems

2019-12-12 12:12:11| Space-careers.com Jobs RSS

About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Engineer, Software Systems Luxembourg Betzdorf As a member of the Software Engineering staff you are responsible for specification, design, development and support of software applications. You will also be accountable for computer hardware used for realtime spacecraft control and management as well as offline tools to support engineering analysis. Oncall remote support is required. Your reponsibilities Work with an experienced team using Agile methodologies Develop highquality software requirements user stories, designs and architectures for the Ground Control System Define and build APIs for a layered architecture Perform peer reviews, integration testing, and validation during the software development lifecycle Automate the development cycle via continuous integration Work with external vendors and internal operations staff to provide technical expertise Communicate progress and problems to management, estimate and lead project work schedules Help automate software deployment and maintain application software lifecycle. Configure, deploy and maintain software, workstations, servers and computing infrastructure at each of the geographically diverse operation centers. Provide operational support to the end users, responding to operational issues, due to software and hardware anomalies, troubleshooting, restoring nominal operations, and documenting any software development changes required. Your qualifications experience Fluency at one of the following programming languages C, C, Java and experience with Python and Agile Methodologies and Linux Proficient level regarding objectoriented design OOD Single responsibility principle Dependency injection Designcode to interfaces Minimum of 5 years software engineering experience Experience designing, implementing, and maintaining a Command and Control system Understanding of GIT andor BitBucket Knowledge of SQL MySQL, MS SQL Server Experience with Integrated Development Environment IDE ie Eclipse, Visual Studio, etc Bachelors Degree in Computer Science or related field or equivalent experience Fluency in spoken and written English with additional languages considered an asset Other key requirements comments Ability to set priorities and dependable with delivering on time Work with minimal supervision as well as in a collaborative environment Great interpersonal skills Eager to help others to succeedmentoring Willingness to work around a 24x7 environment Domestic and international travel required For US based positions must be US Citizen or Green Card Holder Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know For more information on SES, click here. SES is an Equal Opportunity Employer and welcomes diversity! Apply HERE

Tags: software systems engineer

 

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