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Service Delivery Manager for Mission Operations Infrastructure IT
2018-10-25 14:27:01| Space-careers.com Jobs RSS
Serco is a specialist at delivering vital services on behalf of European, National and Local Governments. Serco Europe employs a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK. Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. For our activities in the European Space Agency, we are currently seeking to employ a Service Delivery Manager for Mission Operations Infrastructure IT MOIIT to work at our customer site ESOC, Darmstadt, Germany. Package description Full details on application. Relocation assistance provided if applicable. Main responsibilities The position is related to the Network Operations Centre NOC Services at ESOC. The Service Delivery Manager is responsible for providing comprehensive endtoend service provision for the Mission Operations Infrastructure IT MOIIT Business Area within the defined SLA, taking full responsibility of activities within his domain. MOIIT covers both infrastructural and mission critical computer systems as well as communication systems. The NOC Services at ESOC maintains and operates these infrastructures and more, covering everything from 247 first line monitoring and service desk to 2nd line teams and engineering activities. A successful candidate focuses on maintaining good relationships with the ESA Business Area Manager BAM and the users of the service and supports the Service Manager in delivering an excellent overall service to our customer. The high level of interaction with the customer and contract staff requires distinct customer service and service management experience. Tasks and Responsibilities shall include, but are not limited to the following Provide a technical interface to the Business Area Manager BAM in charge. Take ownership of the endtoend operational IT services across a matrix organisation. Ensure tasks are scheduled in an efficient manner and that priorities are met. Ensure all staff are aware of, and are adequately trained for their tasks. Produce shift, oncall and annual leave schedules, increasing onsite or oncall support during major operational support phases as required. Monitor all aspects of the service to ensure agreed service levels, schedules and procedures are properly achieved and followed. Responsibility for all relevant ITIL processes. Liaise with other support groups on resolution of problems, implementation of projects and engineering activities. Ensure punctuality and accuracy of reports and statistics on all activities. Provide focal point of escalation to 3rd line onoff site support. Assist in developing SLAs and OLAs with all active parties, and ensure they are complied with. Ensure infrastructure changes are scheduled to ensure minimal impact to the user community. Adhere to current site procedures technical, environmental, safety and security. Support the Service Manager in driving the evolution of the service, identifying problems, workload issues or other deficiencies within the team. Create and maintain accurate procedures and work instructions. Work occasional shifts outside normal working hours, if required. Maintain and monitor internally auditing of the AssetConfiguration Management Database. Produce minutes of meetings and reports in a timely fashion. Attend user meetings, briefings, user groups and workshops as required. Ideal candidate The ideal candidate should have the following skillsexperience Excellent command of English, both written and spoken German or French would be a plus. DegreeHNC equivalent preferred. Indepth service management experience in a critical operational environment. Team leadership, organisational and time management, good interpersonal aptitude and strong service ethic Strong knowledge of ITIL processes including implementation, certification would be a plus. Indepth knowledge of operational routine and contingency procedures. Problem Solving aptitude. Very good knowledge of current IT technologies, systems, applications and tools. PC literacy MS Office Pro, MS SharePoint, Lotus Notes. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About the company Serco Services GmbH, part of the Serco group, A FTSE250, Multinational Service Provider with over 50,000 employees worldwide. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, where we are the largest onsite service provider with ca. 300 staff. What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.
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service
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delivery
Project Scheduling and Control Support Manager for Interplanetary Mission JUICE mf
2018-01-15 13:17:12| Space-careers.com Jobs RSS
Project Scheduling and Control Support Manager for Interplanetary Mission JUICE mf Ref. No. 1610799 Terma The hightech and innovative Terma Group develops products and systems for defense, nondefense and security applications, including command and control systems, radar systems, selfprotection systems for aircraft and vessels, space technology, and aerostructures for the aircraft industry. Terma is headquartered at Aarhus, Denmark. Internationally, Terma has subsidiaries and operations in The Netherlands, Germany, United Kingdom, United Arab Emirates, India, Singapore and the U.S. The Space Business Area contributes with missioncustomized software and hardware products including power systems and star trackers as well as services to support a number of inorbit pioneering European scientific and Earth observation satellite missions. Additionally, Terma is contracted for the development and delivery of software and hardware systems and services for numerous ongoing and future European, and international missions. Terma Space operates out of Denmark, The Netherlands, Germany, and the UK. Job description JUICE JUpiter ICy moons Explorer is the first largeclass mission in ESAs Cosmic Vision 20152025 programme. Planned for launch in 2022 and arrival at Jupiter in 2030, it will spend at least three years making detailed observations of the giant gaseous planet Jupiter and three of its largest moons, Ganymede, Callisto and Europa. In the frame of the JUICE Space project, Terma AS is pleased to invite you to submit your application as Project Scheduling and Control Support Manager. This is a full time position, located at our customer site in Toulouse, France. The position is based on a permanent contract with start date ASAP. Responsibilities As a Project Scheduling and Control Support Manager will be responsible to perform the following tasks as minimum Update the Schedule Database Architecture schedule tree Decompose work package into schedule activities and milestones already done except for new work packages e.g. units development not yet started Identify the logical relationships among schedule activities already done except for new activities Estimate the number of work period to complete individual schedule activities already done except for new activities e.g. units development not yet started Develop the schedule already done except for new activities e.g. units development not yet started Enter project activities and milestones with attributes durations, relationships, leads, lags, constraints, calendars, floats Organise project activities and milestones according to the schedule tree Update current layouts and filters required to organize and communicate the schedule Run the tool calculations Analyse the schedule activity sequence, durations, constraints Conduct Critical Path Analysis, schedule compression, simulations, whatif scenario analysis, leads and lags adjusting Control the schedule Collect schedule progress information from the Airbus Defence and Space Development Manager Update the Current Schedule with agreed changes Run the tool calculations and conduct the critical path analysis Perform the schedule variance analysis, edit the schedule comparison bar chart Prepare and issue Schedule reports or quick look reports bar charts, progress, assessment, comments Provide master bar chart and trend charts for the internal monthly progress report Save and archive the approved schedule as the Original Baseline Schedule and then as the Current Baseline Schedule up to the end of the project Send electronically to Prime the updated data source Overall update and schedule report shall be provided every 6 weeks every progress meetings between Airbus Defence and Space and ESA. The schedule report contains the Current Working Schedule information Master Bart charts for the entire project and for each major constituents to give an overview of the current schedule situation Detailed Bar charts showing the current schedule situation relative to the current contract baseline. The Bar Charts shall show, per activity, activity identifier, description, the duration, the remaining duration, the float and the current dates compared to the Current Baseline Schedule Milestones Trend Chart report covering all contractual milestones, to show the trend of the milestone dates Schedule trend analysis Critical path analysis Qualifications Competencies We are searching for an experienced Project Scheduling and Control Manager with background in the space environment ideally in interplanetary missions. Mandatory skills Minimum 3 years in terms of experience in planning and scheduling control QualificationsCertifications in Project Schedule Management, planning Software and Server based applications, such as Microsoft Enterprise Project Management EPM, Primavera P6 Expertise with complex schedule tree setting up and control, such as Microsoft Enterprise Project Management EPM Advanced level in English speaking, reading and writing French highly appreciated, German speaking skills a plus. Career starters Master or Advanced Master Aerospace Project Management or similar might be taken into consideration if they have a strong record and reputation gained by their experiences made in the space industry in internships or short space missions, most notably at Airbus DS space projects in Toulouse. What can Terma offer At Terma, we consider skilled employees, enthusiasm and job satisfaction as the very foundation of our success and as a prerequisite for the development of the bestinclass solutions that Terma provides. We lead the way in applying new technology, offering a wide range of growth opportunities for each individual and emphasizing mutual respect across the board in our workplace. Terma offers you a pleasant working environment, where you will be able to take on challenging tasks and responsibilities in a highly professional company. Great opportunities for training and personal development Challenges in advanced technical environment International and cosmopolitan working atmosphere An employment contract with an attractive package with extralegal benefits Highly competitive salary Recruitment is depending on successful selection by the customer. Additional information For further information, please contact Mr. Guido Damm by telephone 33 7.78.05.75.87 or by email gudaterma.com. To ensure that your application will reach us and is properly processed we would prefer that you apply through the link below with a Cover Letter explaining your background and expertise, as well as your earliest date of availability, and a uptodate Curriculum Vitae in Europass format httpseuropass.cedefop.europa.euenhome Closing date 7th February 2018 Please note that applicants must hold all appropriate documentation and permits to work in Europe.
Tags: support
control
project
manager
Advanced Mission Concepts and Technologies Manager mf
2017-11-09 12:11:48| Space-careers.com Jobs RSS
Advanced Mission Concepts and Technologies Manager mf Ref. No. 1715490 Terma The hightech and innovative Terma Group develops products and systems for defense, nondefense and security applications, including command and control systems, radar systems, selfprotection systems for aircraft and vessels, space technology, and aerostructures for the aircraft industry. Terma is headquartered at Aarhus, Denmark. Internationally, Terma has subsidiaries and operations in The Netherlands, Germany, United Kingdom, United Arab Emirates, India, Singapore and the U.S. The Space Business Area contributes with missioncustomized software and hardware products including power systems and star trackers as well as services to support a number of inorbit pioneering European scientific and Earth observation satellite missions. Additionally, Terma is contracted for the development and delivery of software and hardware systems and services for numerous ongoing and future European, and international missions. Terma Space operates out of Denmark, The Netherlands, Germany, and the UK. Job description For our customer, ESA in Darmstadt, Germany, we are seeking an experienced Advanced Mission Concepts and Technologies Manager. Your area of responsibilities will be related to facilitating the introduction of innovative operations concepts and associated functions and performance with enabling new technologies. The main objective is to identify, prototype and validate solutions and applications based on suitable advanced technologies such as artificial intelligence and data analytics and getting ready for future ESA missions with efficient and effective technologies for operations. You shall address challenging requirements derived from the input of flight and ground control engineers current ongoing missions improvement requests, lessons learnt prephase A and phase A activities future missions and long term visions You shall make use of current ESOC controlled space missions as a noninvasive testbed for preoperational validation. Software applications apps, tools and associated services may be derived, implemented and maintained from successful prototypes. The current strategic roadmap follows two major threads Data Analytics, Advanced Planning Scheduling, With the common goals of Enabling increased level of operations autonomy, Reducing operations costs, Increasing space mission operations return products or services, Mitigating operations risks, Validating new operations workflows. The innovation process covers typically spacecraft and ground control operational tasks such as planning and scheduling, monitoring, healthcare and diagnosis, resources management, spacecraft dynamic behaviour modelling, spacecraft safety management, remote alarming, operations automation and autonomy. Studies, carried out as external or internal projects, address the innovation and modernization of operational tasks. Responsibilities Typical activities to be undertaken are New Software Technology research work on new software technology, including the following tasks Elicitation and analysis of needs and requirements from current missions and future missions, Identification and analysis of innovative evolutionary and disruptive technologies, Uptodate upkeep of knowledge of technologies, Maintenance of a technology roadmap related to long term evolution of space missions concepts and associated operations concepts mainly but not limited to the artificial intelligence and data analytics technology branches, Spinin of interesting innovative technology, Internal Studies and Prototyping iterative development and validation of early prototypes for evaluation, using, as benchmark, realistic or real use cases. The activities will include but are not limited to design and development of innovative algorithms, models, languages, methods and techniques and shall be performed interacting when appropriate with user case providers for both requirement elicitation and prototype assessment and evaluation. Examples of recently implemented innovative technology include APSI RD4, Novelty Detection RD3, Dr.MUST RD3, webMUST RD8, Reporting RD9. Tools Development and Maintenance development and maintenance of advanced operational tools along an Agile approach. Results from studies or from requirements elicitated from potential customers may induce the process of developing tools embedding innovative technology for serving specific operations processes. Current examples include recent MUST RD7 clients, for several space missions, WebMUST RD8 project, and TECO RD6 project. Software tool development, at least, according to the tailoring type 4 of the ECSS Software Engineering Standards documented in AD4 and the sections configuration management working practice. Prototype incremental development to address requirements for specific projects, with SCRUM methodology principles RD5 and active interaction with the customer. In case of tools development AD1 and AD2 may become applicable. Maintenance activities to customers, available within the normal office hour time. On exceptional basis, e.g. requested services for LEOP, maintenance will be required outside normal working hours. Supporting the evolution of external studies e.g. GSP, TRP, GSTP studies along the entire study lifecycle as well as during the study preparation and after completion of the external study, including the following technical tasks Identification of new study subject and study feasibility assessment, Requirements elicitation and assessment, Assessing technical progress of the study e.g., participating to study reviews and progress meetings, acceptance testing validation, Prototype upgrade maintenance, Customer user services Dissemination Knowledge Retention The dissemination of achieved results in research and technology as well as in tools and applications and their operational use shall be performed through different channels and means. They include, but are not limited to, participation in target conferences, workshops, interviews and invited talks. Support to ESA Technology Transfer Office and to other entities in ESA involved with collaboration and technology transfer between space and nonspace entities. Also, production of papers, technical reports, web articles, video clips. This is a fulltime position as a Terma employee for placement at ESOC, Darmstadt, Germany, starting on 1st January 2018. Qualifications Competencies Applicants shall have a university degree or equivalent in a scientific discipline, or other suitable qualification. Essential Skills are Proven knowledge of OPSOSA systems MUST, DrMUST,WebMUST, MUSE, Novelty Detection, APSI, TECO Proven experience with Artificial intelligence and Data Analytics Excellent knowledge of the Java language, Python, JavaScript Proven experience in web and mobile applications development Proven experience of development of AI Planning and Scheduling applications Experience with Databases and Data warehousing Proven knowledge and requirements elicitation vis vis ESOCs operations engineers Excellent verbal and written communication skills in English. The following experience would be an additional asset Familiarity in Spacecraft System Engineering Experience in Knowledge Engineering Experience in Agile software development methodology Familiarity with the ESOC working environment Familiarity with Robotics, Autonomy and Automation. You shall be able to fulfil the assigned tasks with a minimum of supervision, have a systematic approach to work, be able to plan your work and cope with tight schedules and multiple tasks. You shall have the capability to write accurate and consistent technical documentation. Good communication skills verbal and written are important. You shall be willing to work in a team of engineers and in cooperation with industry and partner agencies. As necessary you will be located offsite with access to ESOC technical facilities. What can Terma offer At Terma, we consider skilled employees, enthusiasm and job satisfaction as the very foundation of our success and as a prerequisite for the development of the bestinclass solutions that Terma provides. We lead the way in applying new technology, offering a wide range of growth opportunities for each individual and emphasizing mutual respect across the board in our workplace. Terma offers you a pleasant working environment at the customer site, where you will be able to take on challenging tasks and responsibilities in a highly professional company. Great opportunities for training and personal development Challenges in advanced technical environment International and cosmopolitan working atmosphere An employment contract with an attractive package with extralegal benefits Highly competitive salary Recruitment is depending on successful selection by the customer. Additional information For further information, please contact Mrs. Raluca Moise by telephone 49 6151 860050 or by email recruitment.determa.com. To ensure that your application will reach us and is properly processed please apply through the link below with a Cover Letter and a uptodate Curriculum Vitae in Europass format httpseuropass.cedefop.europa.euenhome Closing date December 6th, 2017 Please note that applicants must hold all appropriate documentation and permits to work in Europe.
Tags: advanced
manager
technologies
mission
Project Manager of Mission and GNCAOCS Projects. Madrid, Spain.
2016-06-13 12:05:46| Space-careers.com Jobs RSS
DEIMOS is selecting project managers to be integrated in the Flight Systems Business Unit at our central premises in Tres Cantos Spain, to support new growth areas in Mission Engineering and GNCAOCS domains. The work of the Flight Systems Business Unit is oriented to the following areas Mission design and analysis of a broad spectrum of mission scenarios Performance assessment of vehicle and system concepts in support of systemlevel activities Design, development, specification and validation of GNC and AOCS systems, for both atmospheric and exoatmospheric vehicles. As a matter of reference, DEIMOS activities cover Entry, descent and landing on planets Earth, Mars natural satellites Moon Launch vehicles Satellite formation flying, rendezvous, and active debris removal ADR Earth and planetary observation Approach to planets asteroids and interplanetary Navigation MAIN DUTIES The following types of responsibilities are envisioned Leadership of RD projects in the areas of Mission Engineering and GNCAOCS Responsibility of Mission Engineering activities Responsibility of design, implementation, specification and validation of GNC and AOCS systems Participation in andor support of MA, GNC and AOCS engineering program activities activities cover phases A,B,C, D E EDUCATION Required A recognized engineering degree Mechanical, Aerospace, Electrical, Electronic or a related degree e.g. Physics Desired Postgraduate studies M.Sc or Ph.D with a focus on aeronautical aerospace engineering and providing a solid background in at least two of the following Project Management System Engineering Mission Analysis GNCAOCS designsynthesisanalysis GNCAOCS VV lifecycle Simulation design, execution and analysis Monte Carlo, statistical processing PROFESSIONAL EXPERIENCE Required Engineer with at least 15 year experience in the practical application of the domains relevant to the post with demonstrated experience in management of space projects and systemlevel view of space programs. TECHNICAL REQUIREMENTS Required The following capabilities are required for the post Solid background in system engineering and project management Solid theoretical background in one or more of the following technical areas guidance, estimation, flightorbital dynamics, optimization. Practical experience in aeronauticalaerospace GNCAOCS Experience in European institutional ESA, EC and commercial markets Knowledge of MatlabSimulink and good programming skills LANGUAGE SKILLS Very good level of English, spoken and written PERSONAL SKILLS Leadership Capability to integrate in and manage a team Initiative Autonomy and selfdevelopment Responsibility towards project goals both technical and financial Willing to travel frequently and to spend time periods collocated in different DEIMOS branches
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manager
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spain
Project Control Support Manager for Interplanetary Mission JUICE mf
2016-04-15 15:08:18| Space-careers.com Jobs RSS
Project Control Support Manager for Interplanetary Mission JUICE mf Ref. No. 1610799 Terma The hightech and innovative Terma Group develops products and systems for defense, nondefense and security applications, including command and control systems, radar systems, selfprotection systems for aircraft and vessels, space technology, and aerostructures for the aircraft industry. Terma is headquartered at Aarhus, Denmark. Internationally, Terma has subsidiaries and operations in The Netherlands, Germany, United Kingdom, United Arab Emirates, India, Singapore and the U.S. The Space Business Area contributes with missioncustomized software and hardware products including power systems and star trackers as well as services to support a number of inorbit pioneering European scientific and Earth observation satellite missions. Additionally, Terma is contracted for the development and delivery of software and hardware systems and services for numerous ongoing and future European, and international missions. Terma Space operates out of Denmark, The Netherlands, Germany, and the UK. Job description JUICE JUpiter ICy moons Explorer is the first largeclass mission in ESAs Cosmic Vision 20152025 programme. Planned for launch in 2022 and arrival at Jupiter in 2030, it will spend at least three years making detailed observations of the giant gaseous planet Jupiter and three of its largest moons, Ganymede, Callisto and Europa. In the frame of the JUICE Space project, Terma AS is pleased to invite you to submit your application as Project Control Support Manager. This is a full time position, located at our customer site in Toulouse, France. You should be available for the Project period from Contract kickoff 01092016 up to Spacecraft FAR 01092021. Responsibilities As a Project Control Support Manager will be responsible to perform the following tasks as minimum Update the Schedule Database Architecture schedule tree Decompose work package into schedule activities and milestones already done except for new work packages e.g. units development not yet started Identify the logical relationships among schedule activities already done except for new activities Estimate the number of work period to complete individual schedule activities already done except for new activities e.g. units development not yet started Develop the schedule already done except for new activities e.g. units development not yet started Enter project activities and milestones with attributes durations, relationships, leads, lags, constraints, calendars, floats Organise project activities and milestones according to the schedule tree Update current layouts and filters required to organize and communicate the schedule Run the tool calculations Analyse the schedule activity sequence, durations, constraints Conduct Critical Path Analysis, schedule compression, simulations, whatif scenario analysis, leads and lags adjusting Control the schedule Collect schedule progress information from the Airbus Defence and Space Development Manager Update the Current Schedule with agreed changes Run the tool calculations and conduct the critical path analysis Perform the schedule variance analysis, edit the schedule comparison bar chart Prepare and issue Schedule reports or quick look reports bar charts, progress, assessment, comments Provide master bar chart and trend charts for the internal monthly progress report Save and archive the approved schedule as the Original Baseline Schedule and then as the Current Baseline Schedule up to the end of the project Send electronically to Prime the updated data source Overall update and schedule report shall be provided every 6 weeks every progress meetings between Airbus Defence and Space and ESA. The schedule report contains the Current Working Schedule information Master Bart charts for the entire project and for each major constituents to give an overview of the current schedule situation Detailed Bar charts showing the current schedule situation relative to the current contract baseline. The Bar Charts shall show, per activity, activity identifier, description, the duration, the remaining duration, the float and the current dates compared to the Current Baseline Schedule Milestones Trend Chart report covering all contractual milestones, to show the trend of the milestone dates Schedule trend analysis Critical path analysis Qualifications Competencies We are searching for an experienced Project Control Manager with background in the space environment ideally in interplanetary missions. Mandatory skills Minimum 3 years in terms of experience in planning and scheduling control QualificationsCertifications in Project Schedule Management, planning Software and Server based applications, such as Microsoft Enterprise Project Management EPM, Primavera P6 Expertise with complex schedule tree setting up and control, such as Microsoft Enterprise Project Management EPM Advanced level in English speaking, reading and writing French or German speaking skills are appreciated. What can Terma offer At Terma, we consider skilled employees, enthusiasm and job satisfaction as the very foundation of our success and as a prerequisite for the development of the bestinclass solutions that Terma provides. We lead the way in applying new technology, offering a wide range of growth opportunities for each individual and emphasizing mutual respect across the board in our workplace. Terma offers you a pleasant working environment, where you will be able to take on challenging tasks and responsibilities in a highly professional company. Great opportunities for training and personal development Challenges in advanced technical environment International and cosmopolitan working atmosphere An employment contract with an attractive package with extralegal benefits Highly competitive salary Recruitment is depending on successful selection by the customer. Additional information For further information, please contact Mr. Kevin Davies by telephone 49 6151 860050 or by email terma.determa.com. To ensure that your application will reach us and is properly processed we would prefer that you apply through the link httpswww.epos.dkREKTermaJoblistShowJobOffer.aspx?dbaliasEposRECTermalangenjobOfferEntityId864joblistId1 with a Cover Letter explaining your background and expertise, as well as your earliest date of availability, and a uptodate Curriculum Vitae in Europass format httpseuropass.cedefop.europa.euenhome Closing date May 18th, 2016 Please note that applicants must hold all appropriate documentation and permits to work in Europe. Terma develops products and systems for defense, civilian authorities, and security applications, including command and control systems, radar systems, selfprotection systems for vessels and aircraft, space technology, and advanced aerostructures for the aircraft industry. Terma is headquartered in Aarhus, Denmark, and maintains international subsidiaries and operations in The Netherlands, Germany, India, Singapore, and the U.S. Sign up for Termas newsletter here or follow Terma to remain updated on our news and events
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