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Tag: ombudsman
We're hiring a Deputy Ombudsman!
2015-06-11 00:27:30| PortlandOnline
Pre-announcement for Deputy Ombudsman position PDF Document, 16kbCategory: Staff
Ombudsman says Hydro One mistreated and misled customers about billing problems
2015-05-25 17:37:40| Energy - Topix.net
Ontario's ombudsman says Hydro One "lost sight of its public interest purpose" and failed to consider the impact on its customers of a new information system that resulted in massive billing errors for about 100,000 households. Andre Marin says his office was flooded with 10,700 complaints from Hydro One ratepayers about over-billing or estimated bills, and what he calls "outrageously bad customer service" as it scrambled to fix technical glitches with the new system.
Tags: problems
customers
billing
hydro
Ombudsman Investigation Leads to Oregon DOJ False Claims Settlement
2015-03-30 23:15:57| PortlandOnline
March 30, 2015 Press Release PDF Document, 69kbCategory: News
Tags: claims
leads
false
investigation
NPR ombudsman equivocates equivalence story on climate-change fight
2015-03-17 20:31:00| Climate Ark Climate Change & Global Warming Newsfeed
Washington Post: Last week, the Erik Wemple Blog criticized an NPR story that noted how attacks on climate-change deniers are allegedly starting to resemble previous attacks on scientists from the other side of the debate. Now NPR ombudsman Elizabeth Jensen has taken a look. Her verdict on this blogs contentions? Eh. To recap the issues: In this story, NPR reporter Geoff Brumfiel observed some degree of symmetry in the attacks of the climate-change ruckus after a Freedom of Information Act request turned...
Tags: story
fight
ombudsman
equivalence
Backpacker underpaid $5000 at Woolworths sushi bar, says Fair Work Ombudsman
2015-02-11 06:56:48| Grocery - Topix.net
The Fair Work Ombudsman said the franchisee of the Sushi Izu bars inside Woolworths' Town Hall and Double Bay supermarkets had paid the man - who was on a working holiday - less than $16.50 an hour when he was entitled to $17.98 during normal hours and up to $39.57 on penalty rates. The 26-year-old South Korean backpacker, on a 417 working holiday visa, worked at Sushi Izu for three months, preparing food and cleaning.
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