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Tag: customer experience
Exclusive: Verizon, Cognizant Partner For Customer Experience Solutions
2015-09-14 19:40:05| IT Services - Topix.net
Verizon Enterprise Solutions and Cognizant Technology Solutions Corp., an IT consulting and business process outsourcing solution provider, are teaming up to help enterprise clients create high-performance, connected solutions that focus on the customer experience and the Internet of Things . Teaneck, N.J.-based Cognizant, No.
Tags: experience
customer
partner
solutions
Axalta Coating Systems Announces Customer Experience Center to Open in Concord, North Carolina
2015-09-09 07:00:00| Coatings World Breaking News
Tags: center
open
north
experience
When Money Destroys The Customer Experience: $20 Hotel Wifi, Borat And You | Forbes.com
2015-09-08 12:01:09| Wireless - Topix.net
In his comedy, "The Dictator," Sacha Baron Cohen, best known for his roles as Borat and as Da Ali G, plays a Middle Eastern tyrant modeled on Saddam Hussein.
Tags: you
money
experience
customer
Chinese Automotive Industry: Growing Importance Of Customer Experience Management
2015-08-07 04:34:25| autocentral Home Page
Customer experience management (CEM) is steadily growing in importance in the Chinese automotive industry
Tags: management
experience
customer
industry
Comcast launches major customer experience improvement drive
2015-05-06 16:55:00| Telecompaper Headlines
(Telecompaper) Comcast has announced a new, multi-year plan to reinvent its customer experience. The plan aims to look at every decision through a customer lens and make measureable changes and improvements across the company. As part of the plan, Comcast will create more than 5,500 customer service jobs over the next few years and set a goal to always be on time for customer appointments by the third quarter of this year. The company will make major investments in technology and training and will simplify billing and create better policies to provide greater consistency and transparency to customers. Finally, hundreds of stores across the country will be renovated and new technologies developed so can customers can interact with the company how and when they want.
Tags: experience
customer
major
drive
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