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Grainger Offers Customers Innovative LiveChat With Photo Powered By LivePerson

2013-10-29 05:00:00| Industrial Newsroom - All News for Today

Grainger Customers Now Can Send a Product Photo to Customer Service Reps Anytime, Anywhere During Chats Through its iPhone App<br /> <br /> CHICAGO -- Grainger (NYSE: GWW), the leading broad line supplier of maintenance, repair and operating (MRO) products serving businesses and institutions, recently launched a new feature for its iPhone application (app), LiveChat with Photo. Through technology provided by LivePerson (NASDAQ: LPSN), a leading provider of intelligent engagement solutions, ...

Tags: powered photo offers customers

W.W. Grainger in Mettawa names new CIO

2013-07-30 08:48:55| Industrial Machines - Topix.net

Mettawa-based W.W. Grainger named Michael Ali senior vice president and CIO, replacing Tim Ferrarell who assumes the new role of senior vice president, innovation and continuous improvement.

Tags: names cio grainger

W.W. Grainger Takes Over #207 Spot From Mosaic

2013-06-08 08:19:00| Industrial Machines - Topix.net

In the latest look at the underlying components of the S&P 500 ordered by largest market capitalization, W.W. Grainger Inc. has taken over the #207 spot from Mosaic Co , according to The Online Investor .

Tags: takes spot mosaic grainger

Grainger plans to beef up its e-commerce staff

2013-06-01 15:54:07| Industrial Machines - Topix.net

W.W. Grainger Inc. will add about 300 information technology and e-commerce staffers to its ranks over the next several years, according to an announcement this week from the retail chain, which sells hardware, building maintenance and office supplies.

Tags: staff plans ecommerce beef