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Round-Up - NPD: Craft Cocktail Revolution Spurs At-Home Innovation

2014-09-25 15:53:00| Daily beverage news and comment - from just-drinks.com

The craft cocktail trend that has been percolating in pubs, bars and restaurants worldwide is finally coming home. Craft cocktails are making house calls today, thanks to a fresh generation of innovative mixers that help consumers create new mixed drinks at home.

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The Coming Virtual Lifestyle Revolution

2014-09-22 14:00:00| TechNewsWorld

Uplinq, Qualcomm's big -- and it was big -- developers' conference, took place last week. There were two parts that were particularly interesting. One was its new robotics effort, and the other was the announcement that it's pushing Vuforia, its augmented reality platform, into wearable head-mounted displays -- think Google Glass on steroids -- that we may end up wearing every waking moment.

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The Fleet Customer Experience Revolution

2014-09-21 21:45:11| AutomotiveDigest.com - Automotive Industry News

Which companies are setting customer experience expectations for your business? By Jeofrey Bean Knowing which companies are setting experience expectations is more important than ever. It goes beyond customer satisfaction and onto innovating the next generation customer experience. Whether on the job, at home or relaxing on vacation, your present and future customers are having experiences that impact their expectations of you and your business. According to J.D. Power and Associates Chief Research Officer Gina Pingitore, When you have a company that sets the new bar on expectations, it sets the bar for every company. For example, Amazon fundamentally changed the way that people interact and expect to interact with all online providers. You are not in competition with Amazon, yet part of your business is online. Why should you care about the Amazon customer experience? Because when people have experiences, they do not sort and compare them in neatly organized industry, product or service categories. They will compare their online experience with your company to their experience with Amazon. This is true for the entire customer experience continuum. People compare the interactions they have with your messages / promises, people, processes, products and services to those interactions they have already experienced. And chances are very good that you are being compared to the extremes, the worst and the very best experiences. READ MORE to learn how many experience leaders build a detailed and meaningful understanding of customers from a day-in-the-life perspective. The Article The Fleet Customer Experience Revolution appeared first on Automotive Digest.

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VIDEO: Chinas online shopping revolution

2014-09-18 01:52:53| BBC News | Business | UK Edition

The Chinese internet giant Alibaba is set to raise billions on the US stock exchange and is expected to be one of the biggest share offerings in history.

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10.06: The Running Revolution

2014-09-15 22:39:41| Powells Books Events Calendar

The Running Revolution (Penguin) is an essential guide for runners seeking to go faster and farther without injury. Two-time Olympic coach and renowned sports scientist Nicholas Romanov provides readers with clear instructions to run safely, intelligently, and efficiently for many years to come.

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