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Find Meeting and Board Contact Info
2014-08-22 20:56:57| PortlandOnline
Find Meeting and Board Contact Info
2014-08-22 20:26:51| PortlandOnline
Contact Center Management Software streamlines quality monitoring.
2014-08-21 14:30:41| Industrial Newsroom - All News for Today
Allowing contact centers to adapt to new training and coaching methodologies, CXM (Customer Experience Management) v5 offers automated workflows, integrated eLearning, agent portal with testing and training tools, email integration evaluation notification, and integrated agents response. Automation of agent coaching process lets agents respond to coaching questions from evaluation itself, creating immediate 2-way communication between agents and coaches. This story is related to the following:Call Center Management Software |
Tags: contact
software
center
management
Contact Us
2014-08-19 23:17:08| PortlandOnline
We welcome your questions, comments and feedback.
Tags: contact
Contact Us
2014-08-19 19:58:08| PortlandOnline
We welcome your questions, comments and feedback.
Tags: contact
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