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Tag: support consultancy
MTG Mission Planning Consultancy Support
2016-03-04 13:10:05| Space-careers.com Jobs RSS
Job Description The consultant will be integrated into the MTG MOF Team. The tasks of the Consultant will typically include During the remaining procurement phase Supporting the MTG ground segment team in following the MTG Mission Planning System MPS and procedure edition and execution tools procurement, Participating in reviews for the MPS, the procedure edition and execution tools, and interfacing facilities, analysing and reviewing relevant MTG documentation, preparing technical notes and attending technical meetings Participating in MPS, procedure edition and execution tools testing e.g. Factory and OnSite Acceptance Testing and related activities at facility and system level. Analysing and reporting on the test results, in particular with respect to their suitability for requirement verification and validation Creation and execution of test procedures on the assigned MOF elements in order to validate their readiness for operational usage Participating in the installation of the MPS, procedure edition and execution tools at EUMETSAT, while fulfilling the configuration management requirements. Verifying the facility installation Defining the Mission Planning, procedure edition and execution tools operational implementation database structures, etc Monitoring and steering the lifecycle for MPS, procedure edition and execution tools related anomaly reports ARs and nonconformance reports NCRs Interacting with internal users, suppliers and partner organisations Maintaining internally generated tools and creation of new internal tools, mainly developed in Java, C and C. During the operations preparation and routine operations phase Performing routine and contingency scheduling tasks using the MPS and procedure edition and execution tools Performing preventative maintenance on the MPS and associated tools according to working practice Raising anomaly reports when necessary and monitoring their resolution through attendance at appropriate review boards Responding to mission planning related anomalies and operational contingencies promptly Maintenance of mission planning documentation such as the User Guide document and the Operational Implementation document Liaising with external entities where necessary in order to fulfil joint operations requirements. Maintaining documentation concerning this Maintaining a detailed understanding of the operational needs that are met through mission planning Performing the maintenance, update, validation and documentation of the MPS operational implementation in all mission phases Rolling out of new versions of the MPS operational implementation following approved configuration management procedures Contributing to the definition of any changes to the supplied mission planning application software or to inhouse supporting software that could lead to performance andor ergonomics improvements Contributing to the definition and raising of Engineering Change Proposals and Change Requests concerning mission planning, and attending ECP Review Board meetings if necessary Contributing to the operational validation of new versions of mission planning application software, including testing of ARNCR correction and new functionality Participation in any necessary meetings and reviews long term scheduling, schedule consolidation, anomaly review boards, etc Training of personnel in mission planning tasks as required. Requirements In addition to having a University degree or equivalent in a relevant discipline, the Consultant shall have experience of spacecraft andor ground segment procurement. The consultant shall have A demonstrated experience in the field of Space Mission Planning of at least 5 years, preferably gained during the specification, development and operation of space systems At least 5 years of practical experience in Mission Planning, procedure edition and execution tools specificationdevelopmentprocurementoperation of a GEO andor a LEO space system At least 5 years of Software technology skills in programming languages such as CCJava on UNIX and MS Windows At least 5 years of experience of routine mission planning operations AIV related activities test procedure generation, requirements verification and validation Practical experience with Software Version Control Systems e.g. CVS, SVN or Git and Software Configuration Management Systems e.g. Serena Dimensions Practical experience with the LinuxUnix operating system user command level Fluency in English.
Tags: support
planning
mission
consultancy
Meteorological Products Software Engineering Consultancy Support
2016-03-02 17:10:05| Space-careers.com Jobs RSS
ACS is looking for a person to provide Meteorological Products Software Engineering Consultancy Support. Main tasks Analysis of product change proposals Design, implementation and validation of updatednew algorithms Documentation of changes related to product updates Preparation of technical notes on product implementation issues Development, maintenance and update of product generation monitoring software andthe corresponding database Monitoring and operating the product generation facilities Visualisation and analysis of geophysical products Mandatory University degree or equivalent in a relevant discipline, such as computer science, physics, mathematics or remote sensing minimum 5 years of experiencein operational product generation from satelliteremote sensing data experience in validation of geophysical products from satellite data is highly desirable Practical, demonstrable experience with Algorithm software development using FORTRAN 9095 IntelGNULinux andor IBMPOWERAIX environments Implementation of scientific algorithms from a given specification and their documentation Source code control systems Subversion andor git Anomaly correction processes Python and IDL programming languages Common meteorological data formats, i.e., BUFR, CAP, GRIB, HDF5, and netCDF Authoring clear and concise technical documentation EU national or valid work permit for Germany CV in Europass format Practical, demonstrable experience of the following will be advantageous Algorithm software development using CC programming language The operating systems GNULinux and AIX Relational databases using SQL
Tags: support
software
products
engineering
Enduser and Administrative Consultancy Support in SAP Financials
2016-03-02 17:10:05| Space-careers.com Jobs RSS
ACS is looking for a person to provide Enduser and Administrative Consultancy Support in SAP Financials TASKS 1. To support daytoday operation of the EUMETSAT SAP System with emphasis on SAP Financials related topics by Providing SAP application support to EUMETSAT endusers in the use of the SAP ERP and BI Reporting system. This comprises navigation, functional support, particularly in the Financials area and also ESS and workflows functional support. Providing root cause analysis and reporting for end user requests and problems reported for example via IT Service desk, also in cooperation with Key users and SAP expert Consultants, user error, client setup, SAP Bugs, Customisation errors, missing authorisations etc., plus incident resolution in case of direct enduser support, Triggering problem bugs resolution and communication of all details necessary for effective resolution by SAP expert consulting or SAP global support, including timely followup 2. To support the implementation of enhancements in the Financials Area by Gathering, eliciting and documenting user requirements, Documenting system requirements and issuing service requests for SAP enhancements Cooperating with SAP expert consultants and SAP ERP Engineering and Maintenance Manager for providing agreed enhancement functionality, conducting verification testing, supporting implementations, rollouts and similar activities in a continuous improvement environment and providing respective feedback Conducting verification testing for system changes system prior to user acceptance validation Coordination of system change documentation, ensuring uptodate and accurate system documentation. Providing uptodate tracking, documentation and status in respective tracking tool s for problem resolution bugs and also supportenhancements. Coordinating and supporting Key Users validation testing and roll out of enhancements to the end users 3. To facilitate and coordinate the SAP system change management process with emphasis on SAP Financials. The role is instrumental in helping to control the SAP Change Management Process and includes the following tasks, as a minimum Continuous and uptodate monitoringfollowup, tracking and documentation of bugs and enhancement until closure. Continuous and uptodate monitoringfollowup of the system transport requests provided for system changes Initiating and coordinating the system change management process by providing and collecting change details and creatingissuing the related change management forms for the changes to the system functionality, Identifying testing, documentation, training materials, etc. that may be affected by system changes and following up the implementation of the required changes in a timely manner. 4. To support enduser related and processrelated documentation and trainings with special emphasis on SAP Financials by Highlighting end user training needs in the area of SAP Financials Coordinating SAP Financials related end user training initiated via the SAP Key User Group, direct requests or as a result of Service Desk action, including training reports and training material Coordinating and followingup changes to enduser documentation, process documentation, test documentation etc. Providing ad hoc and scheduled end user training in cooperation with the SAP Key User Group or as part of the EUMETSAT induction programme. The consultant is expected to have the following skills and experience Knowledgeexperience in accounting principles and SAP Financial concepts in areas such as GL accounting, AP, AR, Asset Management, Cash Management, Travel Management and integration to budgeting, procurement and sales processes, ideally including public sector management Basic working knowledge of SAP Financials system configuration, setup and SAP system change processes Proven experience in providing SAP Financials enduser support, and being proficient in using the SAP ERP system, preferably the SAP ERP Financials, Experience of working in a SAP Support Team, preferably in a public sector organisation comparable to EUMETSAT, with involvement in a continuous improvement process. Prior experience in coordinating tasks between a high number of internal and external people, such as bug followup, training coordination and documentation followup Experience in providing end user training in the areas of SAP navigation, workflow and ESS on SAP portal. Basic understanding of SAP workflow concept and models and the ability to review and trace workflow logs and errors. Basic understanding of SAP reporting concept, preferably with SAP Business Intelligence, Working knowledge of employee self service functionalities such as shopping cart and goodsservice receipt, absence and time management, employee data maintenance, payroll slip, training requests Proficiency in use of Microsoft Office Tools, especially Microsoft Word and Excel. Customer focus and service orientation as well as highly effective interpersonal skills in dealing with demanding customers. Since the job requires active support and communication, heshe shall also have the ability to communicate effectively verbally and in writing prioritise, plan, and resolve conflicts consistently meet deadlines provide reliable results manage multiple assignments, and work in a team environment. Able to work effectively in English EU national or valid work permit for Germany CV in Europass format In addition to the above, the following will be considered as advantageous Basic understanding of SAP Public Sector ManagementFunds Management and SAP COPS. Knowledge of incident and change management fundamentals and principles, preferably having used processes conforming to the ITIL standard for IT Service Management.
Tags: support
administrative
financials
sap
Operations Quality Assurance Consultancy Support
2016-02-26 17:09:26| Space-careers.com Jobs RSS
Since 1979, Italian ACS has been a Software System Integrator. As a Payload Data Ground Segment specialist, ACS develops componentssubsystemsground stations for satellite data acquisition, processing and dissemination. The company is active in geospatial multisource applications development for planning and management of environmental risks infrastructures and realtime handling of large data streams. ACS offer to their customers the complete range of services from the collection of user requirements to operational activities support. Our German subsidiary ACSD provides consultancy service at EUMETSAT Darmstadt. Selected candidate will sign permanent full time contract and work at EUM premises. Besides an opportunity to work in international environment, ACS can offer competitive salary, attractive benefits package tailored to specific needs, training and career growth within ACS group, support for relocation to Darmstadt. For our activities in Germany, we are currently looking for a person to provide Operations Quality Assurance Consultancy Support. TASKS Contributing to the provision of QA support and advice to members of OPS, to help ensure the correct implementation and performance of operational activities, in accordance with EUMETSATs Management System and all relevant OPS procedural documentation. Following selected operational activities, attending relevant operations meetings and identifying any aspects of concern of process QA relevance. Reviewing OPS procedural documentation procedures, guides, working practices, etc., ensuring consistency with the OPS documentation library in general and with the document conventions in use. Providing assistance guidance in the definition and implementation of processes to members of OPS. Supporting assessments of OPS processes and service reviews, recommending improvements where appropriate. Establishing, maintaining, analysing and reporting on metrics which provide insight into selected OPS processes andor operational services. Supporting Risk Management activities in accordance with the OPS Risk Management Plan organizing and advising risk reviews, maintaining risk registers, following up mitigation actions, and producing report information. SKILLS University degree or equivalent in a technical subject and at least 3 years experience of a QA process assurance role, preferably in an operational 247 data processing andor serviceprovision environment Experience of satellite ground segment operations would be of special value Able to work and communicate effectively in English Mandatory Knowledge, Experience and Skills Good knowledge of the ISO 9001 standard Experience of working in an environment where an ISO 9001 certified management system is used Good verbal and written communication skills Experience of documenting work activities in the form of process definitions, procedures and working practices, plus good userviewpoint writing skills Experience of QA auditing andor process assessment Skilled in using the Microsoft Office applications Word, Excel and Outlook EU national or valid work permit for Germany CV in Europass format Complementary Knowledge, Experience and Skills Knowledge of ISO 31000 Risk Management andor experience of the activity Knowledge of ISO 27001 Information Security Management andor experience of the activity Possession of an auditing qualification, e.g. for ISO 9001 Experience of using Microsoft Office Visio and Powerpoint 5.3 Working Language Knowledge of French
Tags: support
quality
operations
assurance
Operations Quality Assurrance Consultancy support
2016-02-26 17:09:25| Space-careers.com Jobs RSS
CS GmbH With 1.700 employees worldwide, the CS Group is a leading IT company in France and in Germany, and a prime contractor in designing, integrating and operating mission critical systems. It has now been over 30 years that comprehensive CS solutions for space systems and applications, both on the ground and in space, have been part and parcel of this odyssey. Our German activities grow at fast pace and to face our costumers high level expectations and needs, we are looking for talented profiles having relevant experience in Space systems. The tasks of the OPS QA consultant shall include, but not necessarily be limited to the following Contributing to the provision of QA support and advice to members of OPS, to help ensure the correct implementation and performance of operational activities, in accordance with EUMETSATs Management System and all relevant OPS procedural documentation. Following selected operational activities, attending relevant operations meetings and identifying any aspects of concern of process QA relevance. Reviewing OPS procedural documentation procedures, guides, working practices, etc., ensuring consistency with the OPS documentation library in general and with the document conventions in use. Providing assistance guidance in the definition and implementation of processes to members of OPS. Supporting assessments of OPS processes and service reviews, recommending improvements where appropriate. Establishing, maintaining, analysing and reporting on metrics which provide insight into selected OPS processes andor operational services. Supporting Risk Management activities in accordance with the OPS Risk Management Plan organising and advising risk reviews, maintaining risk registers, following up mitigation actions, and producing report information. PROFILE The consultant shall have a university degree or equivalent in a technical subject and at least 3 years experience of a QA process assurance role, preferably in an operational 247 data processing andor serviceprovision environment. Experience of satellite ground segment operations would be of special value. Mandatory Knowledge, Experience and Skills Good knowledge of the ISO 9001 standard. Experience of working in an environment where an ISO 9001certified management system is used. Good verbal and written communication skills. Experience of documenting work activities in the form of process definitions, procedures and working practices, plus good userviewpoint writing skills. Experience of QA auditing andor process assessment. Skilled in using the Microsoft Office applications Word, Excel and Outlook. Complementary Knowledge, Experience and Skills Knowledge of ISO 31000 Risk Management andor experience of the activity. Knowledge of ISO 27001 Information Security Management andor experience of the activity. Possession of an auditing qualification, e.g. for ISO 9001. Experience of using Microsoft Office Visio and Powerpoint. How to apply Please consider the following points before applying Please submit your complete application documents in English. An attached cover letter should mention your availability and salary expectations. Interested applicants should submit their CV to pierre.lenahediccssytems.de and copy to francoisxavier.laffontcs.fr with the job title. Due to new work permit restrictions for this position, please apply only if you are citizen of a European Union state or if you hold all appropriate documentation and permits to work in Europe. Closing date 15th April 2016 Starting Date ASAP Interviews week 1819 2016
Tags: support
quality
operations
consultancy
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