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Tag: monopolies
Why Customer Service Matters, Even In Government Agencies And Other Monopolies
2014-12-08 00:55:00| IT Services - Topix.net
Author, keynote speaker, and customer experience consultant. Expert in customer service, the customer experience, customer centricity, hospitality, and building a customer-centric corporate culture.
Tags: other
service
customer
government
Ecta calls for strong regulation to combat NGA monopolies
2014-10-17 12:52:00| Telecompaper Headlines
(Telecompaper) The greatest threat to Europe's telecom competitiveness in the world is a return to broadband monopolies and oligopolies, the European Competitive Telecommunications Association (Ecta) said during a meeting hosted by EU telecom regulator Berec. The regulator is is holding a series of event about its work program for 2015-2018. Ecta said that Europe is a world leader for basic broadband, but that its position is coming under threat from incumbents trying to again create monopolies for next generation access (NGA) networks, 30 Mbps and above. According to data from the European Commission, incumbents have more than 80 percent of the VDSL market.
Tags: strong
calls
regulation
combat
Mexico Cracks Down On Billionaires Carlos Slim's And Emilio Azcarraga's Telecom Monopolies
2014-03-08 02:44:22| Telecom - Topix.net
In an unprecedented blow to billionaires Carlos Slim and Emilio Azcarraga , Mexico's Federal Telecommunications Institute , declared phone companies Telmex and Telcel, as well as television giant Televisa, dominant in their respective markets and ordered them to open up to domestic and foreign competitors.
Tags: mexico
carlos
telecom
cracks
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