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Ombudsman says Hydro One mistreated and misled customers about billing problems

2015-05-25 17:37:40| Energy - Topix.net

Ontario's ombudsman says Hydro One "lost sight of its public interest purpose" and failed to consider the impact on its customers of a new information system that resulted in massive billing errors for about 100,000 households. Andre Marin says his office was flooded with 10,700 complaints from Hydro One ratepayers about over-billing or estimated bills, and what he calls "outrageously bad customer service" as it scrambled to fix technical glitches with the new system.

Tags: problems customers billing hydro

 

Springs & Things value-added services save customers time and money

2015-05-23 14:00:07| Canadian Plastics Headlines

Springs & Things is more than a spring manufacturer. Its also more than a designer of springs though it is a leader in both of those areas. The post Springs & Things value-added services save customers time and money appeared first on Canadian Plastics.

Tags: time services save money

 
 

Customers get full range of services from Daemar

2015-05-23 14:00:07| Canadian Plastics Headlines

Daemar is a leader in the sourcing of millions of essential components to the manufacturing and MRO marketplace, but it also offers a range of services. The post Customers get full range of services from Daemar appeared first on Canadian Plastics.

Tags: services full range customers

 

UPS settles complaint it shortchanged government customers

2015-05-22 14:37:46| Trucking - Topix.net

United Parcel Service Co. agreed to pay more than $25 million to settle complaints that it kept false records to hide late deliveries and collect more for overnight packages to government customers.

Tags: government customers ups complaint

 

UPS settles complaint it shortchanged government customers

2015-05-22 12:54:24| Air Courier - Topix.net

United Parcel Service Co. agreed to pay more than $25 million to settle complaints that it kept false records to hide late deliveries and collect more for overnight packages to government customers.

Tags: government customers ups complaint

 

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