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For Frontier, lessons from Connecticut didn't take

2016-04-07 23:25:18| IT Services - Topix.net

A fiber-optic technician with Verizon Communications strings cable in 2007 in Long Beach, Calif. Beginning April 1, 2016, Norwalk, Conn.-based Frontier Communications has been beset by complaints from customers in Los Angeles and other parts of California, as well as portions of Florida and Texas over glitches and customer service issues following its acquisition of Verizon territories in those states.

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Better Acoustics: Smartphones' Next Frontier

2016-04-07 12:09:36| Semiconductors - Topix.net

A new generation of smartphones has progressed to a point where consumers can expect to record footage in 4K video. But what about audio quality? Several MEMS microphone vendors at the Mobile World Congress described "higher quality voice and audio" as the next frontier of smartphones.

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Frontier apologizes to new Verizon customers

2016-04-05 17:41:52| Telecom - Topix.net

Frontier apologized to new customers in Florida, Texas and California, acknowledging "this is not the result we intended" in its words following thousands of customer complaints following its takeover of Verizon Communications accounts in those states. Norwalk-based Frontier has yet to post any formal press release detailing the outages and service issues its new customers have suffered, but took ownership of the disruptions in an email statement to Hearst, in contrast to earlier statements by executives in the Florida region who maintained the company had accomplished the transition with no more disruption than one could expect a broadband company to incur as part of its normal operations.

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