A 2013 survey of our customers showed that “speed of response” is a key criteria when evaluating a chemical supplier. However, practically since its establishment in 1849, Hubbard-Hall’s sales force has been bifurcated. There was the Commodity Chemical Sales force, and there was the Specialty Chemical sales force.<br />
<br />
It may have taken a while, but we finally realized that this structure was inhibiting our ability to respond to our customers quickly and efficiently. ...