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AT&T to 'lifelong customer:' Shut up & talk to the lawyers

2015-10-16 20:05:39| Telecom - Topix.net

Send a thoughtful suggestion to AT&T's chief exec, and what do you get? A letter from the company's lawyers suggesting that you quietly go away. You don't need an MBA to know that in business, few things are more important than listening to your customers.

Tags: to customer talk att

Category:Telecommunications

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