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Apple Apologizes to Chinese Customers Following Media Beatdown

2013-04-02 17:53:07| TechNewsWorld

Apple CEO Tim Cook apologized Monday to Chinese customers over the company's warranty policy, adding that he would improve customer service in China, which is now Apple's second-biggest market. The apology may be linked to a mid-March television special that aired on "Consumer Rights Day," claiming Apple's Chinese customers were treated worse than their Western counterparts.

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