BUFFALO, N.Y. and READING, Pa. – Castel Communications, LLC and Arcadia Recovery Bureau (Arcadia) today announced Castel Detect™ as the premier partner to deliver real-time and post-call analytics and alerts to live monitor customer/agent calls across Arcadia's multi-site organization.<br />
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"Processing and managing over $600MM in placements annually, Arcadia's commitment to providing best-in-class services to clients' customers and patients is mandatory," states ...This story is related to the following:Help Desk Software | Communications Software