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Brazil's AES Eletropaulo Deploys NICE Real-Time Solutions

2014-11-23 00:29:00| Transmission & Distribution World

AES Eletropaulo, a major power distributor in Brazil, has deployed NICE Real-Time Process Optimization in its contact center to improve operational efficiency, lower the number of repeat calls, and reduce average processing time. read more

Tags: nice solutions realtime aes

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