The CEI Group, Inc. (CEI) is upgrading its telephone system by switching to SIP (Session Initiation Protocol) trunk lines, the latest in Voice-over-Internet Protocol technology.
We engage in a total of more than 1 million inbound and outbound phone calls a year, most of which are long-distance and combine voice and streaming media, said Bob Marriott, CEIs senior manager of enterprise technology.
Our new SIP trunks offer more robust multi-media capability and the advantage of simpler, virtual connectivity to internet service telephone providers. Theyre also more scalable and cost-effective, and will help us control our costs as CEI call volume continues to grow.
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