Complementing traditional CEM data with drive test level network information, Nemo CEM Observer helps operators optimize troubleshooting and minimize customer churn. Customer Experience Monitoring solution gives engineering-level visibility to mobile network data which can be used to detect root causes of subscriber experience issues typically caused by network. Coupled with Nemo Analyze post-processing tool, collected data can be efficiently analyzed and visualized.
This story is related to the following:Trouble Shooting Software | Customer Relationship Management (CRM) Software |