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CR: Independent shops still outpace car dealers on satisfaction
2015-01-23 19:52:53| Auto Dealers - Topix.net
Odds are consumers will be more satisfied with an independent repair shop than with a franchised new-car dealership, according to a new Consumer Reports readership survey. The annual survey found that independent shops outscored dealership service, again, in overall satisfaction, price, quality, courteousness of the staff and work being completed when promised.
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Category:Automotive