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Computer System User Support Analyst

2014-02-19 17:36:34| Space-careers.com Jobs RSS

HE Space is a successful international space company. For over 30 years, we have been supporting our customers with qualified experts in the field of engineering, science and administration. We are currently looking for a User Support Analyst to support our customer in Germany. Computer System User Support Analyst Key Tasks and Responsibilities Our customer is a European organisation providing weather and climaterelated satellite data, images and products for its users.You will have the following responsibilities Installconfigureadministrate desktop and notebook systems hardware and operating system MS Windows Installconfigureadministrate hardware peripherals printers, scanners, etc Installconfigureadministrate standard corporate office applications Maintain, administer and support remote access devicese.g. iPhones, VPN tokens Administer user accounts, manage user permissions Provide first and second level user and technical support, particularly in the area of standard desktop applications Windows 7, MS Office 2007, Visio, etc Participate in crossteam IT Projects Support the procurement of softwarehardware Skills Experience You will have the following qualifications and relevant experience University degree or equivalent in computer science or other relevant field Extensive knowledge of and experience in hardware and software installation, maintenance and troubleshooting Experience in the installation and maintenance of mobile computing solutions Extensive experience in end user support Experience in performing user administration in MS Active Directory and Exchange Knowledge of Outlook configuration and administration and troubleshooting in an MS exchange environment Experience in using Microsoft Management Console Professional certification as MCP Windows 7 or other professional certifications Experience in using software distribution systems Fluency in English is mandatory knowledge of German is an advantage. This job is located in Darmstadt.We are looking for candidates who are available from August 2014 or as soon as possible thereafter. If you think you have what it takes for this job, please send us your CV together with a letter of motivation both in English and in Word to Ms Julia Niehaus at jobshespace.com, quoting job reference DED2199 before 27Mar14. An exciting and dynamic international working environment awaits you! Please note Due to work permit restrictions for this position, please apply only if you are citizen of a European Union state or if you already hold a work permit for Germany.

Tags: support user system computer

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