There are many misconceptions about dealership service departments including, but not limited to, prices too high, high pressure selling, difficult warranty claim repairs and lack of communication between the mechanic and consumer.
Live Website Repair Order, is a mobile phone app that allows car dealerships to use pictures to visually explain vehicle repairs to consumers via text messages and email.
The mobile app uploads images in real-time and posts them, allowing the consumer to see the damage to their vehicle and the needed repair. Since 40% of consumers do not have a repair shop they trust, this product provides a more transparent service visit to ease their minds. It also allows the service advisor to show the customer what is being done on their vehicle as it is happening. Ultimately, it enables the dealership mechanic to visually explain all service repairs to consumers in just four easy steps.
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