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Customer experience is top digital transformation project for telcos

2018-05-15 15:30:34| Digital TV News

As subscriber growth hits the brakes, telecom service providers are increasingly turning their attention to providing the best customer experience to minimize churn. IHS Markit (Nasdaq: INFO) has found that 75% of service provider respondents say that enhancing customer experience is their top digital transformation project.

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Category:Consumer Goods and Services

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