Situated in Walled Lake, Michigan, Shuman Chrysler Dodge Jeep Ram plays in a highly competitive market with approximately 50% of their consumer base representing employees or friends/family of employees at the neighboring Chrysler manufacturing plant.
For years, Shuman focused efforts on being a leading dealer in SSI and CSI; however, the dealership soon began to realize that its online reputation was taking shape on its own by means of a handful of unhappy customers that were prone to provide feedback on third-party online review sites.
When the Shuman Chrysler Dodge Jeep Ram dealership decided to enlist the help of DealerRater and its Certified Dealer Program, great changes took place at the dealership, allowing Shuman to once again ensure itself of being the No. 1 Chrysler dealership in Michigan. [Read more]The Article DealerRater Enables Michigan Dealership to Build Strong Online Brand appeared first on Automotive Digest.