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Galileo Service Support Engineer
2020-02-19 15:12:10| Space-careers.com Jobs RSS
Position Reference 020 You will have the opportunity to support the operations and service provision activities within the User Services Management team. Tasks and Activities The scope of work will include Supporting the monitoring and management of the service provision offline activities and e.g. user support Supporting the review, update andor preparation of Service Provision procedures. This includes, but is not limited to Service Provision Plan Service OPS Procedure Interface SOPI documents, including for offline operations related to the service provision Assessing the readiness and adequacy for Service Provision of newupdated operational products and processes. Supporting the implementation of new Galileo services e.g. OSNMA, HA, including the offline operations activities. This includes, but is not limited to Supporting the review, and contribute to update andor preparation of Service Requirement Documents and Service Implementation Plans. Supporting the identification andor implementation of the modifications required to the Services Operations and or Infrastructure. Supporting the preparation andor update of Service Provision procedures and operational products and processes. Supporting the performance of Service Validation campaigns Supporting the Operations Change Control Board OPSCCB by preparing, reviewing and assessing changes to the operational contractual and technical baseline in the frame of the Service Provision activities Supporting the reviewevolution of Galileo Service Operator GSOp performance through the participation on relevant reviews and meetings MPMQSPRSER and through the monitoring of the Service Provision activities performed by GSOp Maintaining an efficient and trusting relationship with project stakeholders, within the GSA and with the relevant subcontractors Skills and Experience The following skills and experience are mandatory You have a Masters Degree in the relevant discipline. You have at least 5 years of relevant experience in the domain. You have experience in User Services Management. You are fluent in English, both written and spoken. You are organised, dynamic and proactive with good communication skills. The following skills would be highly desirable You possess a security clearance EU Secret. How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 18032020. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of CONFIDENTIAL or above. About RHEA Group RHEA Group is a leading engineering consultancy firm with demonstrated expertise in space, system and secure software solutions. We attract skilled engineers, scientists and management professionals and offer a range of exciting career paths working alongside clients such as the European Space Agency, the European GNSS Agency, EUMETSAT and NATO.
Tags: service
support
engineer
galileo
Category:Transportation and Logistics