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Genesys Accelerates Omnichannel Self-Service Capabilities With SpeechStorm Acquisition

2015-12-21 16:52:18| Telecom - Topix.net

Leading provider of self-service solutions adds market-ready mobile, web and IVR self-service applications to Genesys Customer Experience Platform )--Genesys , the market leader in omnichannel customer experience and contact centre solutions, today announced the acquisition of SpeechStorm , a leading provider of self-service applications for mobile, web and interactive voice recognition channels. The Northern Ireland-based company has been a Genesys partner since 2010 and operates offices in the United Kingdom, Spain and the United States.

Tags: acquisition capabilities accelerates genesys

Category:Telecommunications

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