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Genesys to Showcase Omnichannel Customer Journey Management at Enterprise Connect

2015-03-16 16:31:44| Telecom - Topix.net

Genesys , a leading provider of omnichannel customer experience and contact center solutions, today announced the next generation of the Genesys Customer Experience Platform with new omnichannel journey management capabilities. The event is being held March 16-19 at the Gaylord Palms in Orlando, Florida, and features Genesys executives participating in a number of key industry panels during the conference.

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