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Google: Use AI as a tool kit to build great user experience

2018-10-31 01:00:00| Total Telecom industry news

Telcos should look to use Artificial Intelligence (AI) as a tool kit to build a great user experience, rather than focusing on ‘data science,’ Google’s EMEA Customer Engineering said today.  Speaking during a panel on “Capitalising the AI opportunity” at Total Telecom Congress, Andy Kennedy described how Google has used AI and explored how these methods could help telcos take advantage of the technology…read more on TotalTele.com »

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