Dealership management has been facing a real challenge in service departments service work is declining due to improved vehicle quality and longer maintenance intervals. So dealers need to work on more cars to make that department profitable.
In this streamlined era, handling service work without adding more employees and expenses is making staff more efficient without missing key steps in the process.
Dealership management is going through its own phases of the streamlining process its got to be more streamlined and transparent.
John Mantione, VP and General Manager for Fields BMW of Florida, says the dealership group installed an automated system two years ago.
Reducing warranty chargeback and other costs have been a big payback for implementing the process.
The service order write-up process is getting simplified, too.
Read more about the impact of streamlined, paperless systems on smaller-staffed dealer service departments and how theyre making it work..
The Article How Technology Is Streamlining Vehicle Service Process at Dealerships appeared first on Automotive Digest.