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IBM White Paper: Gaining Insight from Incident Analysis to Manage Future Incidents

2013-04-29 18:16:00| Transmission & Distribution World

Its increasingly tough for utility and power companies to respond in a timely manner to service incidents. Utilities need to switch from inefficient, manual processes to centralized electronic systems that create, distribute, investigate and remediate incident reports. And, in the process, potentially prevent incidents from ever occurring. read more

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