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IT Desktop Engineer
2013-01-02 15:38:44| Space-careers.com Jobs RSS
The IT Desktop Engineer, in the Information Technology Service Support Group, will design, validate, deploy and support the desktop and notebook systems OS and the applications. Responsibilities Duties prepare, validate and execute the distribution of software applications, upgrades and patches to desktopsservers using the ZENworks Configuration Management 11ZCM Software Distribution Patch Management systems operate and maintain the hardware and software asset information via the ZCM Asset Management System monitor and report on software license usage, maintaining the software license inventory operate and maintain the antivirus management infrastructure based on Symantec Endpoint Protection ensure that all systems are having the latest virus patterns and a managed firewall configuration analyse users needs and provide input for the procurement of software applications or for upgrading the existing ones provide second and third level user and technical support for user applications and desktops contribute to the procurement of licenses by providing specifications and performing price inquiries, as well as act as interface with software suppliers regarding procurement, warranty and maintenance issues maintain a verification and validation environment to verify and validate software updates and rollouts monitor and report on performance indicators for services and systems and perform health checks on the IT infrastructure and systems. In the performance of these tasks, the engineer shall apply the relevant system engineering standards, as well as procedures for quality management configuration and change control Qualifications Experience The engineer shall have preferably a University degree in Information Technology or comparable discipline or equivalent professional experience together with proven 3 years of experience as IT Desktop Engineer in a demanding and heterogeneous computing environment. Essential Skills extensive experience in using Novell ZENworks Configuration Management 10 and 11 to package and distribute office applications extensive knowledge of administering and deploying office packages e.g. MS Office, MS Visio, MS Project, financial and technical applications demonstrated experience in installing, administering Windows 7 desktops experience in operating a managed antivirus system like Symantec Endpoint Protection In addition, the following aspects shall be considered an advantage experience in using ENGL knowledge of and experience in administering MS Active Directory knowledge of and experience in the specification, design and implementation of MS based system and services experience in a structured, ISO 9000 certified project and service environment knowledge of change and configuration management fundamentals and principles knowledge of ITIL Vega Vacancies Footer Benefits Competitive salary plus a comprehensive benefits package including 30 days holiday, generous training possibilities, TELESPAZIO VEGA Deutschland pension scheme is offered to the successful candidate. Security In line with Asylum Immigration Legislation, all applicants must be eligible to live and work in the EU. Furthermore, in view of the nature of the work the company is in, all potential employees will undergo stringent reference and identity checks.
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