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IT Desktop Engineer fm

2013-01-11 14:38:59| Space-careers.com Jobs RSS

About us SCISYS Deutschland GmbH provides professional engineering and consultancy services supporting space programmes and missions. We have a strong presence at ESOC and EUMETSAT, as well as serving all ESA sites, ESO, Columbus Control Centre, the German Galileo Control Centre and spacecraft primes. Our team is composed of university graduates and experienced professionals, comprising some of the most knowledgeable, dedicated and talented engineers across Europe. Our services cover the whole life cycle of space programmes from early concepts to operations. Our Space Division provides a dynamic, supportive and friendly atmosphere in which you are encouraged to lead with initiative. We support new ideas from our colleagues and are focused on innovation. Moreover, we actively manage your professional development, training and career progression. For the location in Darmstadt, Germany we are looking for an IT Desktop Engineer fm at Eumetsat. Tasks The corporate Information and Communication Technology Support ICT environment is in charge of the generic office computing needs of EUMETSAT. The clients are MSWindows XP SP3 desktop and notebook systems running MSOffice 2007 professional plus additional COTS applications. The clients are fully managed using ZENworks Configuration Management 11 ZCM. There are about 100 networked printers and combined printercopiers, mainly from Ricoh. Central Microsoft Windows 2008 R2 servers provide file and print services to approx. 850 clients. A number MS Windows 2008R2 servers run applications like MSSQL server supporting various database applications, a document management application Oracle WebCenter Content, etc. Some of the MS Windows servers are virtualised in a VMware environment. They are using mostly hardware from Hewlett Packard HP, Intel based. The Email and GroupWare System is based on MS Exchange with multiple Mailbox servers in a clustered configuration. The system is hosting 1.6. TByte of online email. The following gateways are implemented fax, Blackberry Enterprise, antivirus and web access. Spam filtering is implemented via a managed solution. A central, dedicated backup system based on snapshot technologies and tape libraries is in place. The IT Desktop Engineer, in the Information Technology Service Support Group, will design, validate, deploy and support the desktop and notebook systems OS and the applications. The detailed tasks, in order of priority, are as a minimum prepare, validate and execute the distribution of software applications, upgrades and patches to desktopsservers using the ZENworks Configuration Management 11ZCM Software Distribution Patch Management systems operate and maintain the hardware and software asset information via the ZCM Asset Management System monitor and report on software license usage, maintaining the software license inventory operate and maintain the antivirus management infrastructure based on Symantec Endpoint Protection ensure that all systems are having the latest virus patterns and a managed firewall configuration analyse users needs and provide input for the procurement of software applications or for upgrading the existing ones provide second and third level user and technical support for user applications and desktops contribute to the procurement of licenses by providing specifications and performing price inquiries, as well as act as interface with software suppliers regarding procurement, warranty and maintenance issues maintain a verification and validation environment to verify and validate software updates and rollouts monitor and report on performance indicators for services and systems and performhealth checks on the IT infrastructure and systems Essential requirements The consultant shall have preferably a University degree in Information Technology or comparable discipline or equivalent professional experience together with proven 3 years of experience as IT Desktop Engineer in a demanding and heterogeneous computing environment. The consultant is required to have as a minimum extensive experience in using Novell ZENworks Configuration Management 10 and 11 to package and distribute office applications extensive knowledge of administering and deploying office packages e.g. MS Office, MS Visio, MS Project, financial and technical applications demonstrated experience in installing, administering Windows 7 desktops experience in operating a managed antivirus system like Symantec Endpoint Protection The variety of the tasks requires a high degree of autonomy and the close interaction with users of the IT environment requires good communication skills and a customeroriented approach with some experience coordinating IT related projects. Desirable Skills The following experience would represent additional assets experience in using ENGL knowledge of and experience in administering MS Active Directory knowledge of and experience in the specification, design and implementation of MS based system and services experience in a structured, ISO 9000 certified project and service environment knowledge of change and configuration management fundamentals and principles knowledge of ITIL Other Information Fluency in English, both written and spoken, is mandatory Travel within Europe might be required Weekend work may be necessary Must be an EU national or possess a currently valid German Work Residence Permit Starting date is March 2013 To guarantee that your application is processed, please apply via our website httpwww.scisys.co.ukdewowirarbeitenspacekarrierespacejobs.html

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