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IT Support ESA Cloud Support Service
2017-07-13 17:11:35| Space-careers.com Jobs RSS
Client and Location For one of our main customers ESAESTEC, we are currently looking for an IT Engineer who will provide IT support to the Space Technology Projects Section onsite at ESTEC. The European Space Agency ESA deployed in 2013 an on premises private cloud computing environment, named esacloud. Since its service launch at the end 2014 multiple tenants are now running some 1600 virtual machines on esacloud. These Applications support a variety of services from desktop services, such as messaging to ground segment operations in support of ESA missions. The private cloud solution is a multitenanted environment based on state of the art VMware vCloud products suite, physically located within two main ESA data centres in ESRIN Frascati Italy ESOC Darmstadt Germany. Each esacloud tenant is deploying its virtual servers within logical containers within vCloud, namely organisations. Each organisation represents a secure and isolated environment for deploying virtual machines VMs within so call virtual appliances vApps. Since its launch the esacloud service has been extended from the initial Infrastructure as a Service IaaS offering to include additional services such as Backup as a service BaaS, Platform as a service PaaS and Container as a service CaaS. Tasks and Responsibilities On boarding and Support to end users The following specific tasks shall be carried out Provide technical support to the HIF adoption teams and new users on the esacloud service portfolio and advice which service best suits the customer needs Provide support to customers to DeployCreate vApps VMs either using goesacloud or v Cloud Director interface based on agreed customer needs from public catalogue templates or provided media files upon request Provide support to customers or their providers to install applications within dedicated V Ms or containers Configure and modify VApp network settings based on customer needs Restart V Ms v Apps in cooperation with end user after incidents which resulted in a cloud platform unavailability Modify VM resources not configurable through the goesacloud interface. Administrative support to the goesacloud interface Monitor and manage the goesacloud infrastructure Support and update Operating System and app Templates Take over the role of organisation administrator for the v Cloud Director organisations supporting goesacloud Perform organisation capacity management and performance management using tool v Center Operations as well as OBS monthly report which outlines capacity performance of the managed organisation. Expansion of the goesacloud service Agile expansion of the goesacloud platform to cover additional services as they become available, such as BaaS NetBackup, Object Storage Isilon Storage and Disaster Recovery Zerto Develop PoCs based on open source tools for new or improved services Expand the service portfolio to include managed operating system service. Experience and education Understanding of cloud infrastructures and technologies Experience on Automation and DevOps tools, e.g Ansible Software development, python, golang, and shell scripting Demonstrated use Web development technologies, both backend and front end Administrative experience of Operating Systems, Windows, Red Hat, SLES Management of orchestrators and container technologies e.g Docker, Swarm, Kubernetes and openshift At least 5 years experience with service delivery in the areas of Servers hardware, operating systems Virtualisation services Security Independent with the ability to use own initiative Ability to work under pressure with tight deadlines Strong focus on customer service. About ATG Europe Today, ATG is recognized as a leading provider of specialized engineering, scientific and technical services to the European Aerospace, High Tech and Offshore industry. Our headquarters is located in Noordwijk, The Netherlands and we have subsidiaries in Germany and the UK. ATG People is the key player in delivering highly educated personnel for RD environments throughout Europe. We are continually recruiting experienced Engineers for exciting, full time positions based at our customers. As an ATG Engineer, you will be working on very diverse missions and assignments. This opens up unique opportunities to be engaged in innovative projects and challenging you to perform to high standards and utilizing the full extent of your professional knowledge. We need you to complement our super star team! Interested? Submit your CV and personal details through our website or send your application directly to recruitmentatgeurope.com.
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