After fifty years working with a range of companiesas well as founding and running his own company, J.D. Power and Associates James "David" Power III has observed a good deal, and come away with a few thoughts about how to have the best shot at success in business.
The businesses he's seen grow, adapt, and thrive are the ones that keep a focus on satisfying customers by listening to them, anticipate their needs and desires, and maintain their organizations prioritizing of these principles.
1. Listento your customers, your employees, and your stakeholders.
I have witnessed too many car manufacturers move further away from achieving satisfied customers by refusing to listen to them.
Keep reading for more lessons learned by James "David" Power III.The Article J.D. Powers 10 Things Ive Learned in Business appeared first on Automotive Digest.