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MicroStrategy sells off contact center software division
2013-02-26 18:19:33| InfoWorld: Top News
BI (business intelligence) vendor MicroStrategy is getting out of the contact center software business, having sold off its Angel subsidiary to Genesys for roughly $110 million in cash. The deal is expected to close in March. Angel offers an array of cloud-based, self-service contact center products, with interactive voice response, chat and other capabilities. Angel has developed a series of customer service applications specialized for various industries, such as banking and health care, according to a statement released Tuesday.
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Category:Information Technology