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Mobile Online Experiences at Utility Websites Failing to Meet Customers Expectations

2013-04-10 16:55:00| Transmission & Distribution World

An increasing number of customers are using their mobile device to access their utility's website, which is a less satisfying experience than their experience on a desktop computer, according to the J.D. Power and Associates 2013 Utility Website Evaluation Study.

Tags: online meet mobile customers

Category:Electronics and Electrical

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