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NICE Workforce Management Implemented at Air China with Tailored Scheduling Capability to ...

2013-10-14 06:00:00| Industrial Newsroom - All News for Today

NICE's rich product capabilities will help Air China increase forecast accuracy and allow employees to better control their scheduling<br /> <br /> RA'ANANA, Israel  &mdash; NICE Systems (NASDAQ: NICE) today announced it is helping Air China streamline its service operations in order to enhance efficiency across its five contact centers. The leading Chinese airline recently completed implementation of NICE Workforce Management (WFM) [http://www.nice.com/workforce-management ], including a ...This story is related to the following:Scheduling Software |

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