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NOC Training Officer

2017-12-04 12:15:54| Space-careers.com Jobs RSS

LSE Space GmbH is truly an international company with widespread expertise in large international projects often crossing multiple organizational, cultural, and technological barriers. LSE Space is looking for an experienced Engineer mf in order to fulfill the duty of TRAINING OFFICER for our customer ESAESOC in DarmstadtGermany. For our activities in the European Space Agency, we are currently seeking to employ a highly motivated and enthusiastic Training Officer to work in an exciting innovative international environment The role will be part of a newly established Network Operations Centre NOC tasked with coordinating, configuring and monitoring activities related to the ESA ground segment, specifically the Telemetry, Tracking and Command TTC stations of the ESTRACK ground station network. The NOC is responsible for providing 1st and 2nd line support to the ESA space missions and its users. It provides Ground Operations, Operational IT and Operational Control Centre services and acts as single point of contact for realtime service requests from ESTRACK customers. The primary responsibilities of this role will be Train Engineers and Operators in the relevant procedures to enable them to Configure and monitor station configurations for satellite passes as well as data transmissions and performance Provide 1st line computer and network support to all eligible users including incident, problem, change request and user requestcomplaints handling Supervise and coordinate scheduled support activities Operation, fault finding and repair on the network and on active network components CISCO using Ethernet and TCPIP protocols and by logging oncommanding active network components. Support of LEOP launch and early orbit activities Develop training material and deliver courses Administer, maintain and develop the certification process to maintain and document continuous proficiency of the service teams Develop, introduce and maintain new operational procedures and documentation Support the management of the operational services Develop and coordinate onthejob training programmes for the teams Mange and coordinate external training. Ideal candidate Applicants require a University or similar degree in engineering, physics or similar applicable discipline. You will require good professional experience in endtoend ground station systems required for spacecraft operations, antenna, RF frontend equipment, backend TTC systems, communication equipment, MC systems, station general support systems and preferably also in the area of space to ground communications and RF. Specific Requirements You will possess the following qualities Solid experience in endtoend ground station systems for spacecraft operations Familiarity with operational environments Fluent in English, both in speech and writing Selfstarter, able to work independently with little or no supervision Proactive and confident personality with good persuasive skills Teamplayer, able to interface with technical and management personnel Wellorganised, able to prioritise and manage several tasks in parallel Able to work on shifts occasionally Solid IT knowledge, including Linux, networking concepts and common tools and software applications Service mentality and solid understanding of a KPI driven service environment Able to write and present documentation, procedures and training materialpresentations Sound experience and knowledge of training methodologies and supervision of team members PC literacy MS Office Products, Lotus Notes, ITSM tools. Location of work DarmstadtGermany. Benefits A permanent employment contract. Competitive salary plus a comprehensive benefits package. Career path. Security In line with Asylum Immigration Legislation, all applicants must be eligible to live and work in the EU. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Furthermore, in view of the nature of the work the company is in, all potential employees will undergo stringent reference and identity checks. You are looking for a challenging position in a very interesting, international environment? Then send your application preferably online to including CV and cover letter not later than 17th January 2018 to liliane.brombergcarvalholsespace.com. Web Page www.lsespace.com

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