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Oracle buys LiveLook for co-browsing technology

2014-06-20 15:55:58| InfoWorld: Top News

Oracle is scooping up co-browsing software maker LiveLook in a bid to flesh out its suite of customer experience software. LiveLook's product is already being used by more than 100 Oracle customers, having been embedded into Oracle's customer service application. It gives support and sales representatives a way to browse alongside customers in order to fix problems and help them make the right purchases, according to a statement.

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