Did you know that most dealerships manage to retain only about 50% of their summer clientele in early fall and winter? Thats why you wont want to miss this video presentation by Jeff Cowan who talks about issues faced in your Service Department regarding customer retention.
Jeff Cowan and his company PRO TALK have successfully trained countless service employees in the art of selling, communication skills, customer service, retention, and many other skills necessary to achieve their fixed operations goals.
Find out more about what Jeff Cowans PRO TALK can offer your dealership in Service Manager Training to eliminate the loss of customers as summer fades away. [Read more]The Article PRO TALK Offers Side-By-Side Service Manager Training appeared first on Automotive Digest.